If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
1. i download the closed beta client from file planet and this was 8.3 GB and it will not auto patch
(is this a problem cryptics end because thats what im hopeing to see due to the fact iv been downloading this client non stop for 3 days on my bad internet)
2.i recieved my beta key lateish last night from amazon uk, i inseted my key into the website as u do pressed submit, it came up with another screen saying something i cant re call about the beta i pressed accept got a rather bland email stateing.......
Dear Taxi4444, This email is to confirm that you have activated the followings:
* Star Trek Online - Preorder
Thank you for choosing Star Trek Online! Sincerely, The Cryptic Account Team This automated informational email has been sent to you as part of your Star Trek Online subscription. Please do NOT reply to this email, as we are unable to respond to your reply from this address.
is this ok cause im concerned when i log into my account it still promps me to redeem pre paid beta code or join beta and when i press these icons it wants my code again so i insert my code again and ofc it says already being used....... this is pretty dumb but it is by me isnt it
Second.. Go to the STO main page, and click My Account at the top right, I believe it is an orange button. On the Dashboard it should say Star Trek Online - Preorder or Star Trek Online - Open Beta there. If it is there, then there should be no problems account-wise.