If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Patch Notes Known Issues for Jan 11 2010 – ST.0.2010108b.14
Open Beta will start with characters restricted to playing Federation and Klingon sectors only. You will not be able to access Romulan, Cardassian, or Borg space until we update a little later on into the Beta.
In addition, all players will hit a level cap at 16 - which should be enought to complete all missions available in your respective sectors. You'll be unable to spend new skillpoints after you hit the cap until we open up the other sectors. We ask that you play through all of the content you can find available to you. This will ensure coverage of everything in the sectors before you move on. You will progress enough to advance past your initial ship and into and through your first tier Cruiser, Escort, or Science vessel.
Map Is Full issue. There is a strain on auto-grouping such that many players across instances are trying to access the same mission at the same time. By the time your client connected to the instance, it was full (all mission maps are 5 man) and it would kick you out to pick another map screen. Trouble was you'd pick one and then that one would be full too. We have put in a hopeful fix for this. If you do see the list of maps - select a map with the least number of players on it, or turn off open grouping in the social menu.
Server load is causing some map transfers to fail to load all character data ending up with ships on ground maps or characters in space. Logging out and back in should fix this.
PVP queues have been set to minimum level 6. This prevents an issue where new players were joining the queue before they were out of their respective tutorial areas which would put the character in a bad mission state to progress. This also addresses the balance issue of both factions starting PVP at the same level, since Klingon characters start at level 6.
Fix for UNTRANSLATED error messages in stores
Update for patrol missions not granting proper mission credit
Fix for a crash when attempting to Delete a character
Fix for crashes when trying to enter Unknown system in Star Clusters
Fix for "Map is Full" errors when trying to enter a system where you have a mission
Attempt to fix an issue where you can respawn as your Ship on a ground or interior map
Fix for when you crash during the "destroy active probes" in tutorial and get booted back to prior area with no way to continue
Fixes for Open Grouping failing
Fixed the power trainers to display which officers are eligible for training
Open Mission rewards were calculated 1-3 levels lower than they should have been and have been adjusted
If the system you are warping into doesn't exist, we'll quickly fail the warp instead of sending you back to the Tutorial
Addressed an issue in Star Clusters where the systems you would find where not as random as they could be
Fixed an issue where items received in different regions would sometimes fail to equip
Your character will now face your target on the ground when firing a weapon
Science vessels were not getting all of their starting gear. They now come with approriate loadout.
Updated random values in character creator
Fixed an issue with anomalies in star clusters not being set on the proper cooldown
Increased XP rewards for the first 6 mission
Updated reward tables for items scanned in Star Clusters
Fixed the zoom in/out bind commands as they were reversed
Fixed an issue where female eyes would pop out during dance emotes
Added back the ability to exit PVP maps using the Depart System minimap button when not in combat
Added reward tables for all Fleet Actions (Fed and Klingon)
Added maps for Klingon Deepspace Patrol Systems
Fixed a UI issue where multiple windows would overlap strangely
Teams should now be able to enter the same "Explore Unknown System" maps. This needs more testing so please file bugs you find.
Sector space wandering mobs will now avoid system spawn in points
Klingon ships should now have more texture options in the Ship Customization Window
Rewards received from PVP and Fleet Actions will now go directly to your inventory
Fixed an issue where you could not place items in the bank
Addressed a crash with searching the Exchange
Players now receive an error message when they attempt to drag a bound item to the Fleet Bank
Many PVP maps now grant rewards correctly
Star Cluster missions were completing in any cluster. They are now cluster specific
Updated many NPC costumes
Added info text to skills indicating the requirements for unlocking ability training
Fixed an issue where too many batteries were dropping in space
Removed Aenar and Tellarite bridge officers from the stores
Cannons were draining too much power when fired. They are now draining power appropriately.
Star Cluster Unexplored System missions should no longer have empty nouns in mission dialog.
There are now PVP item vendors on Qonos, K7, Earth Spacedock, and Ganalda Station
Updated the name of badge names and icons (pvp/exploration/medals)
Updated AI of Sector Space wandering enemies
Fixed some collision issues on Klingon Ships
Removed "sidekick" option from the cryptic generic UI
Fixed some occlusion issues on several maps
Here are things we know about and are already working on
C'zann, a Klingon contact, has a doppleganger in the bar at Qo'nos that offers the same content.
Skin color choices run off the left side of the client when customizing a character.
Bridge Officer descriptions in the store run off the screen. Trick is to move the Store window to the top of the screen and the tooltip descriptions will scroll down.
We have reports that auto grouping may not be working in all systems.
In some rare cases the bridge officer reward you accept while still in Sector Space may disappear and not be rewarded. If this happens to you – bug it.
The Map Systems List has some text and UI errors at the top for sector blocks that is messed up.
Comparison Tooltips may sometimes not updated as you equip and unequip items in space.
If you crash out of a map during a warp cutscene - you can end up invisible until you map transfer again.
Food items that are equipped to your device slots will show up on your power bar with a multiplied stack number.
Random buttons in the uniform page of the character creator will randomize your body shape as well
Loading screens are still work in progress.
Anti Aliasing support is disabled for some video cards at this time.
Contact headshots may animate and move in odd fashion. This is being adjusted.
There are some placeholder sound FX being used in contact windows to denote where VO will go.
Alt-Tabbing out of the game window can cause performance stuttering when returning to the game.
Enemy ships will show the incorrect faction icon in the target status window.
Completed mission objectives do not clear from the hud tracker until the mission completes.
Some powers may not slot as expected on your space power tray.
Bridge officers species are not always what they claim to be in the officer requisition "store". You may think you're getting a Ferengi and end up with an "Alien Gen".
CRC crash while entering an "unknown system" in a star cluster. This is most likely only applicable to players who played a previous build in Closed Beta. Your star cluster data is corrupted. To Fix this - go to c:\program files\cryptic studios\star trek online\live\piggs\ directory (or similar) and delete the files named "bins.hogg" and "texture.hogg". Then repatch (it may be a good sized patch to do this - so be warned). That is the only way to fix your corrupted data.