While it is in that state, can you manually run CrypticError.exe (it is in the game folder as the launcher) and select the STO process? It will upload a memory dump and then show you an ID number for it. Post that and I can look at the memory state to see what is wrong.
I openen the launcher (without admin) and it crashed, then i opened CrypticError and the process didnt show up in the process box. I created a dump file (.dmp) using the task manager, could that be of any help?