I am getting the message 'Invalid username or password' when trying to log on to STO through the Beta Client. I already activated the beta key as supplied by D2D and got an activation successfull message. I am trying to log on using the same details as I use for the STO web site. What am I doing wrong? I have already tried requesting a new password from the site in case I was entering it wrong but using a new password has not helped. Please help.
There is plenty of information available regarding this subject and it's advised people start reading the forums and specifically, the release date.
Today, 12th January, at 10am PST (Pacific Standard Time), the game will be entering the phase of open beta. Until that time, those with the game and current client, can patch only, but not enter the game.
maybe its due to the upcoming accountserver maintainance
I would also advise ppls to just relax until the maintenace is done in a few hours. Then pull up your settings/dashboard on webpage and verify that your Pre-order/Beta access is listed. If thats done, then launch the client and try your credentials again.
If at that point it fails, you'll need to submit a ticket and deal with support. In case your wondering, ticket system isnt online until later this morning.