If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I'm waiting on my Key from Gamestop but havent recieved it yet!! Anyone else in the same boat? i preordered the collectors edition and 2 day postage total $99.99 from gamestop.com from the UK but have had nothing yet.
As far as i am aware, i have done everything right. There was no mention of restriction to USA only on the site so i am ASSUMING that i can be expecting a key....errr....yesterday.
Bit dissapointed with this game already, as load of other people seem to be gettin on ok.
Did you order before the 7th jan? As i believe this was the cut-off period for beta keys. As for gamestop from teh UK, i wouldnt hold my breath. I;ve tried to order multiple products from there, only to have teh payment go through, then had to call to recieve the news that they do not ship to the UK.
Why would you bother ordering from an American retailer when there are so many decent UK retailers offering it at the same time? Doesn't make sense to me...
Because, at the time, Gamestop seem to have centre stage next to two other distributors that i didnt know on the 'Buy Now' screen, we have GameStop here in the UK also, so i just clicked on it. there wasnmt the big list of distributors like there is now.
Although it shouldnt matter where it comes from tho... an email with a key dosent take 20 hours to arrive.
That just seems ridiculous. How on earth can they offer 'x' number of games with the offer of open beta if they can't fulfill that many keys? It's selling under false pretenses.
I had to call my the customer service number for gamestop and talk to them, they told me that they had sent it but since i hadn't received it they just told it to me over the phone