My 2 friends got keys from Tentonhammer. Registered them and the site took them. It says open beta under my account. When they tried to login to the launcher they get a msg saying

Account Error Contact Billing Support

Server is undergoing maint atm.

Right thats fine, but I could login to the launcher, but they couldn't Which is why Im making this post

As far as I know that's the lingo Cryptics using for server down right now. I'm getting the same error. Or actually I WAS. Now it's unable to authenticate my account to load the launcher.

The account server is offline for an upgrade, it will be back shortly.

Hopefully this is the issue then.

and now ontop of all this the keys on my account are no longer there and i dont have my preorder key anylonger

this needs fixed asap

Same issue Draul. I am sure they are fixing it and when they get done with maintenance our beta access will show up again. I made another post about it as well.

I hope this is the case cause all my keys even my admiral uniform one is gone from my account.

Check again guys mine just came back a few seconds ago.