Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 GameStop
01-12-2010, 07:49 AM
"Q: When will the Open Beta start and end?
A: The Open Beta began on January 12, 2010 and will end on January 26, 2010."



- where is the follow up with GameStop pre-orders?
- where is the insentive promised bonus that triggered an early purchase?

- What kind of compensation will be provide by Cryptic for Gamestop failure to fullfill it's claims?

thanks
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-12-2010, 07:56 AM
I ordered from gamestop and got my beta codes

So I don't understand what your claim is

So when did you order, and what false claims are you going on about
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-12-2010, 08:00 AM
Hey. While I am no expert on these matters, I hope I can share some of the answers I had for similar questions.

I ordered my game instore. I went in last week and recieved my OB card from the clerk. He told me that I would recieve the "code" for my pre-order incentives in the game box. Apparently the incentives aren't usable in the OB.

If you ordered online, apparently they are supposed to e-mail you said codes.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-12-2010, 08:06 AM
Quote:
Originally Posted by cequoica
Claim is crystal clear. pre-ordered and no reception of said bonus. If you don't understand the question, avoid trying to answer it.
Did you buy it in a store, or via e-mail?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-12-2010, 08:06 AM
Quote:
Originally Posted by tyman2480 View Post
I ordered from gamestop and got my beta codes

So I don't understand what your claim is

So when did you order, and what false claims are you going on about


Claim is crystal clear. pre-ordered and no reception of said bonus. If you don't understand the question, avoid trying to answer it.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-12-2010, 08:10 AM
Quote:
Originally Posted by sigintwarrior View Post
If you ordered online, apparently they are supposed to e-mail you said codes.

it is for the digital download not boxed and no emails other than the confirmation pre-order ID received Dec 16, 2k9. After that nothing.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-12-2010, 08:11 AM
Quote:
Originally Posted by cequoica
it is for the digital download not boxed and no emails other than the confirmation pre-order ID received Dec 16, 2k9. After that nothing.
Then call them about it. You should have gotten a code from them.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-12-2010, 08:12 AM
Quote:
Originally Posted by cequoica
Claim is crystal clear. pre-ordered and no reception of said bonus. If you don't understand the question, avoid trying to answer it.
The pre-order bonus will not start until the game comes out on Feb 2. The open beta will NOT include any of the bonus.

Edit: I also pre-ordered from GameStop (Online with in store pick up) I was able to pick up my beta key card they also emailed the key to me.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-12-2010, 08:16 AM
Quote:
Originally Posted by PeRshGo View Post
Then call them about it. You should have gotten a code from them.
Did that and still no signal. Now seeking here for what is going on. Receiving open beta key in time would had suggest that I would also receive my head-start key in time. This does not look good and wonder what actions are taken to pro-actively resolve the situation.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
01-12-2010, 08:17 AM
Did you order the DDE from Gamestop? That is where the problem looks to be at. I ordered DDE from them and also didn't get my beta code and it seems to be the same for a lot of others.
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