Howdy

figured I would save cryptic some money and bough directly from the attari site ...but I cant seem to find a download button .

do I have to use file planet ?

thanks
LAB

Sorry to hear that... I sent a customer complaint in to Atari - I paid for the digital download but apparently it only gives u access to the free torrent link. I'm thinking fraud...

Would love an answer for this, as part of the cost in the Atari purchase is $5 for digital download, you'd think that would mean you have a link to download from Atari but so far I am stuck using the very very slow ST downloader.

From what I have seen in another thread there is no direct download from the Atari site. (At least not for the beta, even is ya have taken EDS I think.)


You can find different download methods and locations here : http://www.startrekonline.com/download

(keep in mind if you pick a torrent option, download speeds will be low unless you have the correct ports setup on your firewall and router for forwarding. Torrents take a while to get up to speed also.)

You'll get your digital download the day the game is released. They didn't promise a download of the beta client...

(I'm in the same boat and that is what I can figure from the product description)

ya the torrent speeds are pathetic - usually around 100KBs - I'm at 70% and its taken 15 hrs so far

I've had the torrent running for about 30 mins, its slowly speeeding up, the other direct downloads were very slow and I really wish I just went with Steam to get this game instead of Atari.

60% on the STO downloader which started about 6pm last night, here's hoping the torrent gets moving

I wonder if Atari should refund the $5 for digital download, I mean I don't care about the money its just the principle of it.

Cheers for the help though.

edit. now see the digital download is only for live release not beta.

so why do you charge extra money for a digital download?

Players who pre-ordered the game from Atari.com should use the FilePlanet download or the "Star Trek Online Downloader" link to download the STO Open Beta client.

Sincerely,
Cryptic Studios Technical Support

so why do you charge extra money for a digital download?

u spam i spam