Same issue for me. Unable to get a character created. Even tried to hurry through by accepting all the defaults, but I am disconnected from the Login Server before I can complete a character. I would love to Beta Test, but a little hard without a character.
Looks like the login server is doing fine now.. I just keep getting stuck at retrieving list of characters. Also, I'm noticing that there is no way to abort a process to go back to the previous state to try again or return to the login menu.
Same thing is happening to me.. After I finished creating a character, I got to play through the intro a bit, but then got disconnected. I've since been unable to get basta the loading maps message, before getting disconnected.