Career Officer
Join Date: Aug 2012
Posts: 24
I installed that new "platform update for Windows 7" (KB2670838) on my Windows 7 x64 Service Pack 1 system last night, and Star Trek Online started crashing on launch. Has anyone else experienced this issue?
Career Officer
Join Date: Jul 2012
Posts: 231
# 2
02-27-2013, 11:59 AM
Same problem here as that was the only thing that I did change on my system. Today, after starting the computer, the launcher crashes with a Cryptic Error immediately after pressing the 'Engage' button. I did try patching, tried forcing a check - to no avail.

The weird thing being: sometimes, I was able to log in. Got to character selection once, selected a character... - and made the mistake of going back to windows to load TS3 to speak to my fleetmates. Which did reward me with a black screen and the STO mouse pointer when going back to STO - and no change to that after several minutes.

Another fleetmate has the same problem and is currently downloading STO again to try a fresh reinstall.

Last edited by deianirrah; 02-27-2013 at 12:02 PM.
Career Officer
Join Date: Jun 2012
Posts: 128
# 3
02-27-2013, 12:07 PM
I getting the same issue. I updated Windows 7 and now the game crashes everytime I load the launcher. I guess I cant be getting zen now with my game crashing lol Im glad I waited.
Career Officer
Join Date: Jun 2012
Posts: 128
# 4
02-27-2013, 12:26 PM
I fixed it !!! I had to roll back my computer to before the windows 7 update. So for me I had to do a system restore to 2/24/2013. That was when I updated my Java. Once I did the restore STO launched and I am playing it now. Hope this helps
Career Officer
Join Date: Jul 2012
Posts: 231
# 5
02-27-2013, 01:25 PM
Fixed it as well - strangely enough. We are using TS3 in our Fleet and the Overlay plugin does bork up things. Once I deactivated the Overlay plugin, I could get ingame.
Career Officer
Join Date: Jun 2012
Posts: 128
# 6
02-27-2013, 02:04 PM
I use TS3 too. I wish I thought of that before I rolled back my computer lol
Career Officer
Join Date: Jun 2012
Posts: 561
# 7
02-27-2013, 02:08 PM
This is not good, my machine auto updated last night. Hopefully STO doesn't bork for me either. This is a big deal if a Windows Update takes out STO.
1hr of work @NYS Min Wage 7.25 = 725 Zen
725 x 102 (or current exchange rate) DL = 73950 DL <- can you earn that per hour in game?

Join Date: Sep 2009 - I want my changeling lava lamp!
Career Officer
Join Date: Feb 2013
Posts: 47
# 8
02-27-2013, 03:17 PM
I'm having the same problem it seems, as every time I load up the game, via STEAM and login via the launcher, I get this error: 18647525
Republic Veteran
Join Date: Jul 2012
Posts: 37
# 9
02-27-2013, 03:32 PM
Yep, same problem. Windows update and suddenly the launcher would crash instantly. Wouldn't even allow me to log in. Launcher would immediately produce a crash.

I tried loading the game client directly and it would just go straight into the crash report.

Disabling TeamSpeak overlay did appear to correct this issue. But I consider this only a work around as I do kinda rely on the overlay to know who is talking.

I know Cryptic/PWI will say it's a fault with TeamSpeak because there could be absolutely nothing at fault with their program.
Career Officer
Join Date: Jun 2012
Posts: 1,582
# 10
02-27-2013, 03:56 PM
I'm not having this issue despite having the same preconditions (win7 update/steam etc).
nynik | Join Date: Dec 2009
<Dev> Oaks@dstahl: *checks for CBS listening devices in the office*

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