Lt. Commander
Join Date: Dec 2007
Posts: 120
# 51
04-15-2011, 03:35 AM
some prob here i find it hard tp log on it takes ages the launcher updates a few times then go's black it go's on in the end after 5-6 trys. then in game it logs me out when i move maps everytime and a lot of "SERVER NOT RESPONDING"
Join Date: Dec 2012
Posts: 5
# 52
01-02-2013, 01:59 PM
Known Issue Since The Dawn Of Days... Why Is It An Issue Now?

STAR TREK ONLINE has been installed on my computer since 2010... and never had an issue. My system can handle 99% of all the high end graphically intense games out there. Not once did I need to overclock my system. I take my computer to Lan parties all the time and never ever complained about needing to upgrade!

I thought maybe it was a virus or something... because as of 12:30a 1-1-13 my system NOW goes into Power Save mode and shuts itself completely down. Happy New Years to me right?! So I enter low and off to all possible settings and it still does it. What suggestions might you have for this fix?

My Computer

Intel Core2 Duo CPU 2.93GHz
4GB DDR3-1600 RAM Corsair
HHD 1TB Sata
XFX ATI Radeon HD 4890
GIGABYTE UD3L Motherboard
24x DVD+-RW recorder
TX750W Corsair
Cooler Master Scout Case
Windows7 Home 64-bit

Last edited by sovwell; 01-02-2013 at 02:04 PM.
Join Date: Jan 2013
Posts: 1
# 53
01-10-2013, 11:58 PM
mine does the same thing but i have a

gtx 660

i5 quad.

8gb ram

idk what the problem is. every time i start to attack someone it just crashes.. but as long as i am flying or just running It is fine. i tried playing with the screen resolution and turning the graphics all the way down but my computer is to new to be having those problems
Join Date: Nov 2012
Posts: 1
# 54 Black Screen and Crash
05-30-2013, 09:17 AM
Sometimes it really bothers me to hear software people go on and on about it's got to be a problem with your hardware. I have over 25 years in the computer service industry as a network administrator and work with all types of systems. I myself am having the same problem that many many others are with the random black screen lockup and crash. There is no rhyme or reason as to when it will happen but the screen goes black then the sound stutters and then all you can do is hard reboot.

Keep in mind my system is a brand new that I built myself and is about two months old. I was playing fine until around the 18th - 20th of May when I got a patch, since then I'm unable to play on my nice new desktop and had to move over to my notebook.

Thank goodness I have a backup computer but most people don't and I sure would like to get back to playing on my nice new Desktop. Stop blaming everyone's hardware and take a serious look at this issue. And I disagree with your statement that your software won't or can't crash hardware, that's a pretty arrogant stance to take when we all know that improper programming especially dealing with video can and will crash you!

I will submit a ticket with all my system details but for the public here's what I'm running and everything passes all the tests I can toss at it!

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/16/12 10:13:22 Ver: 10.02
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8128MB RAM
Page File: 2323MB used, 13931MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Card name: NVIDIA GeForce GT 610
Manufacturer: NVIDIA
Chip type: GeForce GT 610
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_104A&SUBSYS_26153842&REV_A1
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: PTS0839
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2018 (English)
Driver Version:
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/12/2013 16:42:27, 15143904 bytes

My notebook which is allowing me to play without the issue an I5 with 8gigs Ram and has a Nvidia graphics chipset as well, so far the game is running fine there. Keeping my fingers crossed!

Reading over the forum it seems to me that way to many people are having this issue for it not to warrant a hard look at! I think its way more people having it then are reporting it as well.

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