If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
After reading many many many Posts about Download speeds and whatnots. All I have to say is, give it a rest. Most, if not all, MMO's go through this. By now we seasoned Gamers should come to expect these delays, problems, bugs. etc...... But come on! overloading the Forums with the same complain isn't helping anything. Give these people a break. Think about it, Two months from now, how big of a deal was it? really? Just relax, breath, and go about your day. Things will be up and running smoothly and we all will be able to enjoy this Awesome game.