Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Beta Key Already in Use
01-12-2010, 04:04 PM
Hi all-

I registered my game when i got the beta keys and tryed to enter the beta back on the first, without reading the little notice that the beta didnt start until today. I am now trying to use the keys (i have two copies) and it says the key is already in use? I tried to use the key on a diff account user name and a different email but i can no longer remember that account name and as such, cannot request a password be sent to the email that the user name and likely both of my codes are attached to.

Please help!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-12-2010, 04:17 PM
Are you trying to enter the key from the game itself, or the STO beta page?

If it's the beta page, you're only going to be able to register the key once. If you're unable to log into the game, you will probably have to talk to tech support on that one.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-12-2010, 04:33 PM
You already have a Gamestop STO key applied to your account ending in "WE6XG", so you should be good to get into the Open Beta and the Head Start program.

Sincerely,
Cryptic Studios Technical Support
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