Lt. Commander
Join Date: Dec 2007
Posts: 120
# 41
01-15-2010, 07:42 AM
Same problem running Windows 7, GTX285, I-950 downloaded STO again no change after reinstalling. I start task manager the launcher will error out and then I can get the decompression data error. I do the send button each time to Cryptic. This is a fairly new gaming rig I just bought and am branching off into games other than WOW since I have more options now. Please don't disappoint Cryptic and get your stuff fixed pretty please with sugar on top .
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 42
01-15-2010, 09:49 AM
I'm trying the 'delete a higg, redownload via patcher and try again, then repeat with next file' thing, but no luck yet.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 43
01-15-2010, 10:05 AM
Quote:
Originally Posted by sorlus View Post
I'm having the same issue. When i disabled full screen mode i was able to see a popup that the client gives stating there was a Fatal Error: Error decompressing data
i'm getting the exact same error

after the login screen the game verifies all files (takes a few minutes) and then goes to the Cryptic loading screen. it gets to about the 20-25% mark very fast and then freezes.

i'm running win7 premium x64
i7 920
6g ddr3 ram
geforce 9800 gt (latest drivers)
realtek HD audio

i spent 5 days getting this thing downloaded and patched. now i can't even get it to run...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 44
01-15-2010, 11:16 PM
I know this is a bit drastic, but I wanna play the game so I'm installing VMWare.......gunna see if I can get the game working under XP
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 45
01-16-2010, 08:05 PM
Not working, ran ccleaner as some people were saying it helped them. Hasn't helped me. Tried turning off PhysX and Multi-GPU in the NVIDIA Control Panel. No change. New ticket ID: 6786694
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 46
01-17-2010, 02:33 PM
every time that happens to me and my brother says fatal decompressing error after the cryptic screen ive been trying to work this out for nearly a week im gonna try and reinstall them tomorrow. It has no error code for it so any help from anyone would be appreciated. if reinstalling it works ill tell u what i did.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 47
01-17-2010, 07:40 PM
I've tried everything and anything. Anything remotely similar in other threads, I've tried and no change. Kinda sick now to be honest, yet I'm gunna hold faith that there's a fix...but I know that if there isn't, I've wasted 45. The only thing I'm short of doing is an OS wipe and reinstall..but I'm not gunna do that for a game. I get no error, it just freezes, crashes and closes. No error messages but I do get ticket ID's which I've provided plenty of, and even submitted a support ticket which I'm waiting for a response from. So I'm gunna keep waiting in hope that the dump files hold the answer to what is causing this.

The thing that really ****es me off is that it works on my ****** laptop, which can barely run WoW, but not on my PC, which runs every game I throw at it without fail.

Another ticket ID: 6786694
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 48
01-17-2010, 07:58 PM
same.. trying the HOGG Download, this is truly sad. Is everyone else using Steam? My wife got into the Beta and DLed the client without problem but through Steam I Cant play
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 49
01-17-2010, 08:06 PM
I've updated the first post in this thread with everything I've tried and tracked as I've gone along.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 50
01-18-2010, 08:38 AM
I fixed it....if that's the best term to use.

I wanted to play STO bad...so I wiped and reinstalled Windows. Works like a dream, no problems at all. The game looks beautiful with everything turned to max.
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