Ensign
Join Date: Aug 2012
Posts: 1
# 21
03-12-2013, 11:41 PM
Same issue...



C:\Users\Owner>tracert www.startrekonline.com

Tracing route to www.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 3 ms 3 ms 3 ms my.router xxxxxxxx
2 4 ms 3 ms 3 ms xxxxxxxxx
3 16 ms 15 ms 15 ms xxxxxxxxxxx

4 17 ms 15 ms 15 ms 12.83.97.81
5 14 ms 14 ms 14 ms la2ca03jt.ip.att.net [12.122.84.201]
6 15 ms 15 ms 15 ms 192.205.37.158
7 16 ms 15 ms 15 ms te0-3-0-5.mpd22.lax01.atlas.cogentco.com [154.
.44.129]
8 52 ms 52 ms 52 ms te0-0-0-5.mpd22.iah01.atlas.cogentco.com [154.
.0.242]
9 53 ms 53 ms 52 ms te0-0-0-6.ccr22.dfw01.atlas.cogentco.com [154.
.3.177]
10 62 ms 62 ms 62 ms te0-2-0-1.mpd22.mci01.atlas.cogentco.com [154.
.5.158]
11 71 ms 72 ms 75 ms te0-5-0-4.mpd22.ord01.atlas.cogentco.com [154.
.45.158]
12 96 ms 96 ms 96 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.
.43.186]
13 96 ms 95 ms 96 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.4
130]
14 99 ms 107 ms 107 ms 38.111.40.114
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Last edited by dreadstor; 03-12-2013 at 11:45 PM.
Ensign
Join Date: Jan 2013
Posts: 1
# 22
03-13-2013, 12:04 AM
Same problem, got into the game a few times. As long as I stayed on a single map I was fine. Then timed out every map switch.
Ensign
Join Date: Oct 2012
Posts: 1
# 23
03-13-2013, 05:40 AM
having some of the same isssues though for me it just took forever to load up the login screen and then log into the game once i got into the game i didnt have any issues.

this seems to be affecting neverwinter as well. so my guess is there is some issues with something on their end and not some magical thing that just happend all of the sudden for a few people.........heh. lets hope it gets fixed soon enough.
Ensign
Join Date: Mar 2013
Posts: 1
# 24 hey
03-13-2013, 05:52 AM
fix the ****in game
Commander
Join Date: Oct 2012
Posts: 289
# 25
03-13-2013, 05:55 AM
Wow, I thought I was having some PC or network issues, Glad I am not the only one having this problem.
Rihannsu
Join Date: Jun 2012
Posts: 35
# 26
03-13-2013, 05:58 AM
I am on my Fleet ts3 one of my members on the east coast got in just fine, were im on the west coast and have been kicked out and refused connection many times, I checked all my settings and tryed other MMO's all fine but sto for me, not sure if this is just a west coast issue or not but I hope this is not a issue that takes weeks to fix. I have a fleet to run.

***IcarusElite.org***R'C, 1 of 3, Dr. Bellet(FED)-Pal'Kin, Lihop, Casya(KDF) LVL 50.***Jan '08 Account I EARNED my 1000 days...I didn't BUY it! LTS = Death to Vet. System: 10/10/12 Never Forget Something should be done for those who cared enough to have a 1000+ day sub.
Captain
Join Date: Jun 2012
Posts: 1,448
# 27
03-13-2013, 09:30 AM
Quote:
Originally Posted by cowbert View Post
I'm going to chalk it up to some african dictatorship screwing up a routing table (it happened back in the Qaddafi days when he tried to block youtube in Libya and then broke it for half of the rest of the internet).

whois "n 154.54.43.202"
#
# The following results may also be obtained via:
# http://whois.arin.net/rest/nets;q=15...se&ext=netref2
#

PSINet, Inc. COGENT-154-54-16 (NET-154-54-0-0-1) 154.54.0.0 - 154.54.255.255
African Network Information Center NET154 (NET-154-0-0-0-0) 154.0.0.0 - 154.255.255.255

154.54.0.0/16 is a suballocation from AFRINIC
Do you know if Cryptic has redundant carriers and if a specific proxy can be used to avoid cogent until it gets fixed?
Captain
Join Date: Jun 2012
Posts: 1,037
# 28
03-13-2013, 01:28 PM
Working for me currently, I can login and zone just fine now. Hopefully it'll stay that way.
Captain
Join Date: Nov 2012
Posts: 596
# 29
03-16-2013, 06:52 AM
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 * * * Request timed out.
2 11 ms 8 ms 9 ms 66.26.45.5
3 12 ms 12 ms 10 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0
]
4 23 ms 22 ms 23 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
5 19 ms 18 ms 18 ms 107.14.19.133
6 19 ms 18 ms 18 ms te0-6-0-7.mpd21.iad02.atlas.cogentco.com [154.54
.10.193]
7 21 ms 18 ms 18 ms te0-5-0-5.mpd21.dca01.atlas.cogentco.com [154.54
.1.229]
8 27 ms 24 ms 25 ms te0-0-0-2.mpd21.jfk02.atlas.cogentco.com [154.54
.41.18]
9 32 ms 32 ms 31 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.44.14]
10 31 ms 32 ms 45 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
11 41 ms 35 ms 35 ms 38.111.40.114
12 30 ms 32 ms 30 ms 208.95.185.41

Trace complete.

C:\Users\Admin>tracert www.startrekonline.com

Tracing route to www.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 * * * Request timed out.
2 10 ms 13 ms 20 ms 66.26.45.5
3 11 ms 11 ms 11 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0
]
4 23 ms 23 ms 23 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
5 19 ms 18 ms 18 ms 107.14.19.133
6 19 ms 17 ms 18 ms te0-7-0-11.mpd22.iad02.atlas.cogentco.com [154.5
4.10.209]
7 17 ms 19 ms 18 ms te0-4-0-1.mpd22.dca01.atlas.cogentco.com [154.54
.41.249]
8 27 ms 24 ms 24 ms te0-3-0-3.mpd22.jfk02.atlas.cogentco.com [154.54
.5.74]
9 31 ms 31 ms 30 ms te0-4-0-7.ccr22.bos01.atlas.cogentco.com [154.54
.5.249]
10 33 ms 32 ms 45 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
11 36 ms 35 ms 35 ms 38.111.40.114
12 33 ms 33 ms 34 ms playstartrekonline.com [208.95.185.44]

Trace complete.
Ensign
Join Date: Jun 2012
Posts: 15
# 30
03-22-2013, 09:34 AM
Hi all, I am not sure if the problem was fixed for you but, i started getting this error today, last night after the patch i was online and everything was fine. This morning i have the same issues as you all...launcher takes forever to load the engage button, sometimes it gives me the "Unable to Authenticate" error, other times i am able to barely log in but i can't stay switch zones or maps. i downloaded the latest launcher from the stickied post on the forums, that did not help. now trying to reinstall the game stuck on patching..20% down...

anyone got any solution?

did the tracert
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Taha Karamat>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 106 ms 119 ms 98 ms 188.66.244.1
3 149 ms 83 ms 96 ms 188.135.3.9
4 276 ms 289 ms 315 ms 188.135.0.158
5 82 ms 81 ms 228 ms 188.135.0.157
6 60 ms 104 ms 89 ms 188.135.0.138
7 95 ms 102 ms 109 ms 188.135.0.146
8 157 ms 146 ms 138 ms if-6-1-0.core1.MLV-Mumbai.as6453.net [209.58.105
.77]
9 * 531 ms 356 ms if-11-3-2-0.tcore1.MLV-Mumbai.as6453.net [180.87
.38.10]
10 * * * Request timed out.
11 368 ms * * if-2-2.tcore2.WYN-Marseille.as6453.net [80.231.2
17.2]
12 382 ms 385 ms 433 ms if-5-2.tcore1.WV6-Madrid.as6453.net [80.231.200.
6]
13 411 ms 405 ms 437 ms if-8-2.tcore2.SV8-Highbridge.as6453.net [80.231.
91.26]
14 397 ms 399 ms 445 ms if-2-2.tcore1.SV8-Highbridge.as6453.net [80.231.
139.2]
15 365 ms 384 ms 400 ms if-6-2.tcore1.NJY-Newark.as6453.net [80.231.138.
18]
16 379 ms 390 ms 439 ms if-2-2.tcore2.NJY-Newark.as6453.net [66.198.70.2
]
17 388 ms 390 ms 419 ms Vlan84.icore2.NTO-NewYork.as6453.net [66.198.111
.34]
18 416 ms 424 ms 362 ms te0-7-0-35.ccr22.jfk05.atlas.cogentco.com [154.5
4.12.93]
19 400 ms 384 ms 374 ms te0-1-0-5.ccr22.jfk02.atlas.cogentco.com [154.54
.3.69]
20 454 ms 389 ms 424 ms te0-4-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.44.66]
21 370 ms 453 ms 409 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
22 393 ms 420 ms 414 ms 38.111.40.114
23 386 ms * 404 ms 208.95.185.41

Trace complete.
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