If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I got to the part in the tutorial where you beam down to the planet to fight the Borg where the game crashed me back to the desktop right after I accepted that part of the mission. Now here is the show stopper part. Upon reloading the game I am now back at the ship combat tutorial where you need to destroy the probes that do not attack you and you learn about the firing arcs. The mission log says I should be on the planet and I cannot progress through the tutorial as it wont count any of the probs I destroy to get back to where I should be so now I am stuck in limbo and cannot progress through the game.
I was not able to file a bug report through the game as I am having issues logging in at this time.