Ordered my copy 3 days ago and still no pre order key.............I read somewhere (maybe these forums) that it takes 2 days AFTER you purchase for Amazon to send them out... and now Im reading that they arent sending them out?
Here's what Amazon has on their STO Preorder page.
Pre-order the standard edition of Star Trek Online and get $10 off a future video game purchase. Additionally you'll receive access to the open beta (scheduled for 1/12/10 - 1/26/10), Head Start access (1/29/10) and an Amazon.com exclusive Borg Bridge Officer. Starting 1/10/10, access codes for the open beta and head start will be e-mailed 2 days after you order. Borg officer codes will be located inside the game box. The $10 promotional code will be placed directly into your Amazon.com account within 2 business days after the product ships. Offer valid when shipped and sold by Amazon.com, while supplies last. Limit one per customer. Amazon reserves the right to change or terminate this promotion at any time.
In case they change the wording again I took a screenshot this time. I bolded the relevant line.
OK folks, I had ordered via Amazon here in the US on 12/12. Hadn't received my beta key as of 12/16 and sent them an email. I received a reply including my head start and beta key information within sixty minutes. Less than an hour.
Apparently the trouble seems to only be with Amazon.UK. To my fellow Trek fans across the pond I wish I could snap my fingers a la Q and make it all good for you guys but, alas, I've tried several times and all I've done is get a good beat going.