If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I am yet to successfully reach character creation screen. There is no error, nor crash, just consistently disconnects after pressing "new federation character". All previous stages proceed as normal eg. retrieve character list.
It doesn't seem to be due to server load as i have tried at-least 40 times today.
1. run as admin
2. installed latest Nvidia driver
3. changed to windowed mode
Anyone else experiencing this issue? Any work arounds?
More than happy to supply with any other information.
Try selecting "Safe Mode" from the STO launcher. That was the only way I was able to complete the character creation process. After I created the character, I was able to select it from the first screen then play the game without any issues - at least until the inevitable server downtime. ;-)