I am having the same problem. Mine finally after it crashing about 15 times gave me an error # 14180372. Have tried searching through the forums to find a fix for this but have so far not found anything.
Make sure you do not have TeamViewer running, it seems to crash all their games when you try and login..
I get the exact same error message when I try to login with Teamviewer running..
something seriously wrong there, and I hope they are looking into it.. no other game crashes with it running.
FYI - it's been that way since 2009 closed beta; so if you're thinking they'll do a fix to allow you to run Team Viewer in conjunction with any of their games, I'd think again.
(just saying, as I personally couldn't really care either way if they do or don't - never used Team Viewer while gaming - YMMV.)
Formerly known as Armsman from June 2008 to June 20, 2012
PWE Drone says, "Your STO community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."