If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Thats really not more funny... i am very angry about this.
I want to login... first i see 3-4 minutes "Retrieving character list" then after choose my character i see 5 minutes the loading screen. Then i can play 5 minutes and then "Disconnect to Server".
Friends of me dont have those problems. What can i do? In Closed Beta i could play over hours (between 4 and 8 hours). Today i only could play 3 hours on the piece...
Cryptic: Do anything. Do anything that i can play this fantastic Science Fiction Game!