If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I recently logged in at the Vega Colony in the tutorial to find that my Bridge officer was MIA and waiting over 20mins didn't cause it to appear. Logoff, login, same results.
First of all, submit a bug on this.
Then form a team with 1 other player, jsut hit up ZONE chat if you need to.
Once your team is formed, click the REQUEST REINFORCEMENTS button in your team bar.
A few secs later your bridge officer should appear.
Leave the team and your officer will stick with you.
It appears logging off will create the same issue again if your in the same part of the tutorial yet, just reform a team and wash-n-repeat the steps outlined above to "fix" the issue.
I too had this happen on the "rescue the transport" mission. I set my away team with 2 bridge officers and 2 security officers, but when I beamed over to the ship I only had the 2 security officers.