If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I dont think you guys are realizing the frustration thats being spilled in these forums with regardss to the Beta Download. there is a lot of talk about returning preorders and giving up. a lot of people paid alot of money to preorder this game with the hope of gaining acces to the beta and head start but what we are seeing doesnt bode well for our hopes. if this is any sign of the headstart to come we might as weel just return everthing because the headstart will be over by the time most of us can even download the patches for it. I really want to see this game do well and so I am pleading please do something to fix this.
i agree completely. I am a fileplanet subscriber. It still took me about 6-7 hours to download this game last night. I wake up thismorning to find that the setup file is corrupt and wont load properly. I am a huge Star Trek fan, but like alot of other people I think the last good one to come out was Bridge Commander. If you guys don't get your *hit together and do something about this, that will still be the last good one to come out.
my big fear is for the headstart (the whole reason i did the preorder) but it would be over by the time i would have it downloaded if it follows this same path. the star trek fans are loyal fans but they are not forgiving and even a bad expeirence in the beta will turn alot of them away ( i know cause i am one) and it happend with alot of the other games
We have a number of new download partners available, and yet more coming in the next few days. If you don't see one you like right now, check back at the end of today and you might.
I thought so originally too but it seems to be a common problem across the board. i am currently downing the STO downloader but i am hearing alot of people on hour 30 of that download.
I can't even download the client. Just ordered the game on direct to drive, whenever I go to click the download button all I get is a message saying "Error converting data type varchar to smalldatetime." I've tried downloading from mirrors on other sights and NONE of them work. I've tried this on two PC's so the problem can't be my end! Anyone else got this issue? Anyone able to offer any help?
I can't even download the client. Just ordered the game on direct to drive, whenever I go to click the download button all I get is a message saying "Error converting data type varchar to smalldatetime." I've tried downloading from mirrors on other sights and NONE of them work. I've tried this on two PC's so the problem can't be my end! Anyone else got this issue? Anyone able to offer any help?
I downloaded from d2d and it went fine. Only took an hour too which was pretty awesome.
That error is a MS SQL Server error. I have no idea why you would be getting it.