If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
to register my account. i followed this all the way through with the key from steam, recieved the email from Cryptic saying that my account was now activated.
When the game had finished downloading from steam, i tried to open the game, but it said that i had no permission to view the launcher.
After checking my account its states;
You have no products. Click here to enter a key
but when i try to re enter my key from steam i says that it has already been activated and cannot be used again.
Anyone else had this problem and if you have, how did you get it sorted.
Hi mate, I have the same problem. Please let me know if you hear something... bought mine through gamestop. Also, if Devs see this, I could not get into the launcher yesterday (when the key showed activated) when I typed in my forums details... I have posted on the other thread in detail.
I have the same problem. I have activated my Pre-order/beta key and it's not showing me as having any products. I bought the steam deluxe today and followed the prompts. I had a browers error after ticking the box and clicking activate and now it says my key has already been activated but doesn't show in my account. Really need help with this.
I'm hoping all of these threads detailing the same problem with get the Devs attention. Any sort of feedback from technical support would be appreciated. The last thing I want to do is go home tonight and stare a useless launcher for hours like I did this morning.