If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
That is an awesome bug lol. I want to beam down to the planet as my ship. Lets see your phaser rifle take down my shield now!
Nothing funny about this. I'm in the same "ship" and it's damn frustrating. Can't help with the testing if you can't play the stupid game. I've had a tickets open as far back as 4 hours with no response.
It happens to me sometimes but i usually find if i sit still for about 30 seconds too 1 minute i turn into whatever im supposed to be and go on my merry way, id be guessing this is one of there top too fix bugs at the moment