Survivor of Remus
Join Date: Jul 2012
Posts: 8
# 811
05-21-2013, 10:11 AM
i know about it as i play some EU games. AND I HAVE TO PAY IT IN THE USA!!! so to say ur playing an american game and it dosent list that U have to PAY your taxes is kind of silly. we all pay taxes on things. if u dont end up paying for it then smile. otherwise its standard business. i dont really see what u are even complaining about. try playing EU games with USD. each month the price of the game varies, talk about fun.
Join Date: Sep 2012
Posts: 284
# 812
05-21-2013, 10:11 AM
With certain states in the US we don't pay online taxes, whatever the price says is what you pay, partly my fault here for telling a fleet mate what a good deal it was when I did not understand her Tax system or that she would have to pay that much extra.

Sorry for the confusion gilry.

Survivor of Romulus
Join Date: Jun 2012
Posts: 2,850
# 813
05-21-2013, 10:11 AM
Originally Posted by nimshae View Post
And this is not mentioned ANYWHERE on the page?, why....

Come on it takes a little time to say look you in Europe must pay TAX...., however please tell us, in only has to be a side note at the bottom...

How you have done this, well it's just dishonest, can't you put the EU price on it as well?, does that take too much...

This seems like a much better deal than it is on face value, just be honest in future thats all I ask...

they arent really being dishonest. being that its US based its highly unlikely they know the VAT laws, as im sure each country does it different, and would have to constantly change it based on exchange rates.
Joined Sept 09.

Curse you Archived Post.... you stole all my Ideas.
Republic Veteran
Join Date: Jun 2012
Posts: 799
# 814
05-21-2013, 10:13 AM
Originally Posted by nimshae View Post
Please I am begging when you price things on the website can you at LEAST put the correct dollar price for those of us in the UK....

I have just bought the LOR pack imagine my suprise when I realise it's not $124.99 dollars for me it's actually $153.62....

So instead of the ?82 pounds I had actually budgetd for it was ?105....Now I went ahead and gave you the money this time anyway.

I thought long and hard about it though, and really I don't mind if your honest, but this just seems like a shoddy way to treat your customer base...

Why is it ?23 pounds more for those of us in Europe anyway, and why isn't this mentioned anywhere....

You paid taxes, welcome to the internet.

Following changes introduced on 1 July 2003, non-EU businesses providing digital electronic commerce and entertainment products and services to EU countries are also required to register with the tax authorities in the relevant EU member state, and to collect VAT on their sales at the appropriate rate, according to the location of the purchaser.[27] Alternatively, under a special scheme, non-EU businesses may register and account for VAT on only one EU member state.[27] This produces distortions as the rate of VAT is that of the member state of registration, not where the customer is located, and an alternative approach is therefore under negotiation, whereby VAT is charged at the rate of the member state where the purchaser is located.[27]

Last edited by aexrael; 05-21-2013 at 10:20 AM.
Starfleet Veteran
Join Date: Jul 2012
Posts: 596
# 815
05-21-2013, 10:14 AM
Originally Posted by xblade7703 View Post
called VAT sorry u live in a country and dont understand ur own laws.
Such a command of the native tongue. You must be proud of your ability, to put others down so eloquently.
Join Date: Jun 2012
Posts: 25
# 816
05-21-2013, 10:14 AM
I would like to know why our country charges V.A.T for gaming. gaming as always been tax free in casinos so why do we get V.A.T in this game i never had vat added in other games that i played online so why only this one.
us brits always have to pay more than any where else i find this an insult and i do not like how things are going.
Join Date: Jun 2012
Posts: 3,964
# 817
05-21-2013, 10:17 AM
I do agree that a little line of dialogue saying something about 'possible local tax for non US countries' would probably be sufficient on the page itself. yes people really should know this before hand, but not everyone does, or just assumes its already been calculated. so a warning would be handy and wont kill anyone.

but the final price does display once you enter your card details before you actually buy it, so you can cancel if you like.

House of Cards - Lvl 46 Fed mission
Join Date: Jun 2012
Posts: 8,297
# 818
05-21-2013, 10:18 AM
I do, somewhat, understand the OP's point. It should have a note or * directing you to a footer telling you that VAT will be added to the price - and that information might be in the FAQ, but it should be visible. But it's not illegal to not state that.

Unfortunately it's on the buyer's shoulders to know what taxes their country demands for online purchases. In this day and age it's almost impossible to think that Europeans are buying international goods on the internet and not understanding their country has a VAT tax.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
Starfleet Veteran
Join Date: Jul 2012
Posts: 63
# 819
05-21-2013, 10:19 AM
Sorry I don't know my tax laws please take me out and behead me, and no Loki don't you be sorry at all it IS still a good deal however it would have been nice to get the full picture...before I got to the paypal window...

I actually didn't know we got charged in EU for zen as it clearly states a dollar price so I usually just convert however I appreciate you pointing out the grey areas for me, thats very nice.

Maybe because this usually doesn't happen on MMO games I usually play as the price is always in EU anyways for those of us in Europe and the tax is added in as it is everytime for anything we buy.

I just don't see what the problem is in actually posting the GBP and the EU price as well, with the tax added.

Come on we are your customers too, or are we not worth the consideration, that way those of us who are ignorant of the tax laws know the full purcahse price for what you are advertising!!

SSO Fleet Understands that this is a game, that it's sole purpose is to escape from the harsh realities of life. Thats why we promise, we offer fun, frolics without the mandatory rules and structure. Come escape with us, we dare you.....
Career Officer
Join Date: Jun 2012
Posts: 671
# 820
05-21-2013, 10:20 AM
As several have mentioned, we in the UK have VAT of 20% to add on to a purchase of this nature. PWE/Cryptic do not have any responsibility to tell players from other countries to check said countries laws on VAT.
Add to that the fact that UK players must pay in Euros (not GBP) and you have an exchange rate (which constantly fluctuates) to take into account.
Cryptic advertise the price for the pack in a format they know and understand fully, it is up to us to know the exchange rate and VAT which will be added for any country we live in.
I agree a tiny bit of small print would have been helpful to certain players and payers but dishonest? Nope, just not seeing that.
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