Ensign
Join Date: May 2013
Posts: 1
# 831
05-21-2013, 09:30 AM
In the UK it is a legal requirement to include VAT in displayed prices but outside it is not. This of course leads to a lot of confusion when it comes to countries outwith the UK, as people here are unaware of the VAT because they are used to it just being included.

It would be really awkward to try to include it in with the prices, but I will point out that at one point euro and sterling prices on the website all had a note attached to them saying that VAT would need to be added to these prices which vanished when PWE took over. It wouldn't be too hard to add this back in, it is just a few words and a couple of asteriks next to the prices.
Republic Veteran
Join Date: Jun 2012
Posts: 5,991
# 832
05-21-2013, 09:32 AM
When i got the pack from Paypal , it did tell me my State will charge me X amount of Tax.


Republic Veteran
Join Date: Jun 2012
Posts: 2,676
# 833
05-21-2013, 09:32 AM
Quote:
Originally Posted by equinox976 View Post
Actually alot of websites (ebay, amazon, ect) have a simple script that detect what country you are buying from and adjust 'total' prices' accordingly.

It is quite simple actually.
yes, but they are complaining about it showing on the fixed legacy pack web page, not the purchase page.... i doubt such a script will work on the legacy pack page.
Joined Sept 09.

Curse you Archived Post.... you stole all my Ideas.
Starfleet Veteran
Join Date: Jul 2012
Posts: 277
# 834
05-21-2013, 09:32 AM
Quote:
Originally Posted by ashrod63 View Post
In the UK it is a legal requirement to include VAT in displayed prices but outside it is not. This of course leads to a lot of confusion when it comes to countries outwith the UK, as people here are unaware of the VAT because they are used to it just being included.

It would be really awkward to try to include it in with the prices, but I will point out that at one point euro and sterling prices on the website all had a note attached to them saying that VAT would need to be added to these prices which vanished when PWE took over. It wouldn't be too hard to add this back in, it is just a few words and a couple of asteriks next to the prices.
I always thought that was lazy, given the technology to detect country/adjust prices on the fly. But it was a welcome warning.

It should be a minimum requirement at the least.
Starfleet Veteran
Join Date: Jul 2012
Posts: 63
# 835
05-21-2013, 09:41 AM
*shrugs* I just noticed that if I want the EU price I change the site to French or German, however English has the states flag and the unionjack combined so I don't think they want to add a GBP price for stuff.

Ah well, as I said I didin't get caught out, I just wondered why the price suddenly jumped up and assumed that I had missed the offer

Ah well it's still worth it, and I at least understand purchasing a bit better from this site at least...

Sarah
SSO Fleet Understands that this is a game, that it's sole purpose is to escape from the harsh realities of life. Thats why we promise, we offer fun, frolics without the mandatory rules and structure. Come escape with us, we dare you.....
Ensign
Join Date: Jun 2012
Posts: 18
# 836
05-21-2013, 09:44 AM
I can tell you why it's so expensive in one little word...GREED
I honestly feel sorry for anyone who actually spent that much money for these in game items that aren't even real and this only tells them they can charge this much or more for future bundles.
Lieutenant
Join Date: Aug 2012
Posts: 34
# 837
05-21-2013, 09:45 AM
Quote:
Originally Posted by joelley View Post
For a long time now, PWE has been charging for Zen in euros for British players.

They claimed, at the time, it was forced by a tax decision as they were legally required to pay 20% vat on the transaction.

As PWE Europe is based in the Netherlands, this might be the case for countries that use the Euro.

However, there is a legal grey area because Britain uses GBP, not the Euro, and PWE are forcing us to convert currency, charging for it, then adding VAT.

It would be interesting to see this challenged in the Law Courts.
Interesting point I should add here, buying zen with paypal/credit card w/e on pwe is actually the best deal for uk players, i have STO on steam and if you buy zen in game through the steam wallet it's ?4.50 for 500 zen, but buying 540 zen on pwe costs around ?4.35 (paypal shows what i'm paying total in uk money even though the price charged by pwe is in euros)
Survivor of Remus
Join Date: Feb 2013
Posts: 143
# 838
05-21-2013, 09:59 AM
Quote:
Originally Posted by sandormen123 View Post
Nice. I hope there will be a challenge in getting these digital objects beyond the means of buying them straight off 'the shelf'?
...and 119? That is mighty steep for an 'addon'/'update' A thousand danish kroner for an expansion?!?
Expansions usually costs ->20?, no? Is there something I have missed out on?

Sorry. I will communicate this in Danish so please just step on if you don't understand.


Det er jo ikke udvidelsen du kommer til at betale for, men til geng?ld nogle objekter inde i udvidelsen.

Jeg vil selv sige at det m?ske var en smule dyrt at k?be pakken men at det i sidste ende nok ville have kostet mere n?r og hvis jeg havde k?bt det stykvis inde i shoppen.

H?ber det hjalp og ellers m? du gerne give en PM hvis der er noget.
Survivor of Romulus
Join Date: Sep 2012
Posts: 190
# 839
05-21-2013, 10:04 AM
Quote:
Originally Posted by hevach View Post
Most states already have arrangements to collect online sales tax. The only states that don't are the ones that have been wasting money trying to force the carriers to sign contracts that they've already signed but the states refuse to (and in fact, most of the states trying to force the matter already have the agreements in place anyway). And the matter will be settled for good in a few months when the agreements at the federal level go into effect and finish the paperwork for the states that don't want to.


As for seeing courts address billing the UK in Euros: Canadian courts handled that decades ago with identical laws, it used to be incredibly common to bill Canadian customers in US dollars.
Actually we have a no use sales tax law here, so sorry, won't be changing in the near future.
Community Moderator
Join Date: Jun 2012
Posts: 1,657
# 840
05-21-2013, 10:51 AM
Quote:
Originally Posted by slipshotty View Post
As the title suggests, when I attempt to make a payment through paypal, I'm charged in Euro rather than in US dollars. As I'm from the UK, this means I'm effectively paying more for pack. Can any Dev chime in and explain this? Or am I doing something wrong?
Since some people seem to have not gotten this memo, I'll remind you:

Since 2011 it's been *ILLEGAL* to charge UK people in US dollars for online purchases.

Yes, I'm aware some merchants have not yet gotten in trouble for failing to comply with this law. That doesn't change the fact it's the law.
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