We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
I'm playing STO on my Unibody Macbook Pro (15 inch). The game plays well, the graphics run smoothly, but the game will just suddenly quit every once in a while. It crashes, and the Windows 7 dialog box that comes up tells me that the Nvidia dll driver file is at fault. If anyone else has had this issue, or if there is already another thread that tackled this that escaped my searches, let me know. Thanks.