Lt. Commander
Join Date: Dec 2007
Posts: 120
I am hoping a Dev will read this it might help! I have been in C/B for about 6 weeks prior to O/B launch. I never had any ping, lag or disconnected from server issues. Please also note I have not changed anything on my computer. Since O/B launch I am having dreadful issues. Now I know this is beta I accept this. However this might help.

I have been using /netgraph 1 this displays the ping and spikes while playing .My Ping for starts is very erratic. It variants whilst stationary from 166 to around 350. However I get random spikes up to about 2000. Also when ever in a group it constantly spikes to 2000+ and on load screens will hit 4000+. This is normally accompanied with Server not responding. I have asked some US players to monitor their systems and although they also get some ping spikes the maximum I have been told is 400 during a load screen.

To help all the devs out can more people having the same issue use the about chat shortcut and post here to attempt to create a picture of when and where the spikes are happening and to who.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-15-2010, 12:38 PM
Unless you are currently in orbit around the moon, 4 second ping is more likely the client blocking as it loads a new map file ;-) (or with a group, getting overloaded trying to process the extra dataflow).
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-15-2010, 12:52 PM
Quote:
Originally Posted by coderanger
Unless you are currently in orbit around the moon, 4 second ping is more likely the client blocking as it loads a new map file ;-) (or with a group, getting overloaded trying to process the extra dataflow).
Is there anything we on the client side can do to fix this? Or is this a known bug that will be fix?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-15-2010, 12:54 PM
Quote:
Originally Posted by ArnDog View Post
I am hoping a Dev will read this it might help! I have been in C/B for about 6 weeks prior to O/B launch. I never had any ping, lag or disconnected from server issues. Please also note I have not changed anything on my computer. Since O/B launch I am having dreadful issues. Now I know this is beta I accept this. However this might help.

I have been using /netgraph 1 this displays the ping and spikes while playing .My Ping for starts is very erratic. It variants whilst stationary from 166 to around 350. However I get random spikes up to about 2000. Also when ever in a group it constantly spikes to 2000+ and on load screens will hit 4000+. This is normally accompanied with Server not responding. I have asked some US players to monitor their systems and although they also get some ping spikes the maximum I have been told is 400 during a load screen.

To help all the devs out can more people having the same issue use the about chat shortcut and post here to attempt to create a picture of when and where the spikes are happening and to who.
I've been using the same tools and can confirm these findings (when I can actually log in)

if there is anything that we can do from this end.. please let us know
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-15-2010, 12:55 PM
Quote:
Is there anything we on the client side can do to fix this? Or is this a known bug that will be fix?
We are working to speed up loading, though seeing a 4-second pause during loading is probably not all that bad. Lag caused by teaming is a bug, and is being continually improved.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-15-2010, 01:07 PM
Thanks for your help coderanger. Just to clarify the 4000k during the load screen is nearly always accompanied by a disconnection from sever. And it does also not just last a short period. Normally I have to close STO and start again or get booted.

Dont know if that makes any difference or helps at all

P.s i dont live on the moon but it has been awfully cold and dark here in the UK over the past week with the weather lol
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-15-2010, 01:11 PM
I hope they is something we can do, the first night was the best for me but now if i manage to log on i get dc'd at every loading screen
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-15-2010, 02:37 PM
Quote:
Originally Posted by ArnDog View Post
Thanks for your help coderanger. Just to clarify the 4000k during the load screen is nearly always accompanied by a disconnection from sever. And it does also not just last a short period. Normally I have to close STO and start again or get booted.

Dont know if that makes any difference or helps at all

P.s i dont live on the moon but it has been awfully cold and dark here in the UK over the past week with the weather lol
i'm uk aswell and i haven't experianced nearly as many problems some others have. i have only been disconnected twice and both times we're on open beta launch day. my ping rarely goes abve 600 (and that is very very very rare)
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 04:10 AM.