My officer didnt come with me in the first tutorial ground mission and he also didnt come in the first ground mission i took afterwards, i had only red shirts then, but i at least I was able to get the officer with the reinforcements button that time.
Same here. Go back up and then down again.
I think it's a race condition and a bandwidth issue. After several times, I just waited a litle longer in the away team selection window, and all was good.
I tried again by starting up my newsreader on a second machine to eat up the bandwidth and the problem returned. There just needs to be some additional checks before moving on between scenes.
Same issue, except my one security redshirt always makes it down there. My bridge officers don't though. Since Mr. Redshirt is down with me, I can hit request reinforcements, which only works if I click multiple times and move around.
Now that I have a fourth officer though, I'm reluctant to run ground missions due to this issue.