Go Back   Star Trek Online > Feedback > C-Store, ZEN, and Promotions
Login

Reply
 
Thread Tools Display Modes
Career Officer
Join Date: Jun 2012
Posts: 1,852
# 141
06-08-2013, 07:31 PM
Quote:
Originally Posted by xcom43 View Post
Did not receive my 500 a month stipend it is due on the 8th of every month.
Which means you will get it next week, since Stipends are only delivered on 'Business' Days. Today is a Saturday...
Ensign
Join Date: Oct 2012
Posts: 5
# 142
06-08-2013, 08:37 PM
I resubscribed on May 21st and have not received my stipend.
Captain
Join Date: Jun 2012
Posts: 668
# 143
06-09-2013, 01:34 AM
Quote:
Originally Posted by grouchyotaku View Post
Which means you will get it next week, since Stipends are only delivered on 'Business' Days. Today is a Saturday...
I should get mine it has been right on time for the past 3 years.There should be no reason for the change.It should be automatic.
Ensign
Join Date: Feb 2013
Posts: 8
# 144 Monthly Stipend
06-09-2013, 04:49 AM
I don't appear to have had mine yet and I'm not sure where to report it. Is anyone else having the same difficulty?

Is there a problem with allocating the stipend that we need to know about?

Thanks!
Ensign
Join Date: Jun 2012
Posts: 7
# 145
06-09-2013, 05:37 AM
I also went gold about a week or so ago, and have not received mine either.....I am sure it will be here soon though.
Career Officer
Join Date: Jun 2012
Posts: 2,916
# 146
06-10-2013, 12:41 AM
And they sent me an update to please be patient, so I was patient... and after a week of patience, I was rewarded with... my ticket being closed because I wasn't loud enough.

Fail.

Seriously, some word about the stipends?

Last edited by sophlogimo; 06-10-2013 at 12:43 AM.
Lieutenant
Join Date: Jul 2012
Posts: 65
# 147 stipend
06-10-2013, 08:52 AM
is anyone else still waiting for their stipend? I now haven't had mine for nearly 2 months
Empire Veteran
Join Date: Jun 2012
Posts: 1,157
# 148
06-10-2013, 09:53 AM
Has far has I can tell I have not received my Stipend in over Two Months.

It would be easier for us to know if we have or have not received our Stipends if we had a way to be notified when they are sent / received.

Could we get an automated message sent to us in-game or to the email attached to our accounts that inform us when we receive our Stipends each month?

Can a feature like the above be added to the Gateway project that's being worked on?
Ensign
Join Date: Mar 2013
Posts: 15
# 149
06-10-2013, 10:43 AM
The gold sub cleared my bank on 5/24 and 17 days later, I still don't have it. I emailed them about it 7 days ago and they haven't bothered to reply. Hands down the worst customer service that I have encountered in a game.
Republic Veteran
Join Date: Jun 2012
Posts: 1,877
# 150
06-10-2013, 12:39 PM
If you contact Customer Service - Billing they will get back to you. Something happened with the Stipend program where some people recieved 2 or 3 times what they should have gotten. PWE suspended the service while they sort through who got what and then to figure out how to fix it. They told me that I will be getting my stipend in July.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 01:27 PM.