I have not recived my zen for the month of june, I attemped to contact the support and was tokd they were aware of the issue and that some players may have gotten extra. I replied and have yet to get my zen or another respounce, and on that note Im in sure I got anything last month either we need some way to check or something.... :-(
It would be really nice if the stipend showed up in our activity log for Zen or something, just so we can see what's going on. I'm a lifetime member from the original beta, and I've had to contact you guys a few times when I've noticed a lack of stipend. If it could just appear as an automatic transfer into our STO account or something in the Wallet section of Zen that covers Zen history, that would be great.
likewise, I too have not received June's Stipend either.
Although I would like to know why the monthly transaction, does not show in my purchase history, since it's connected to my account and I make other PayPal payments, it shouldn't be an issue, it would also stop any stipends going missing.
I've been a lifetime subscriber for about a year, and received about 3 monthly stipends, then they stopped. I took a little time off, so I didn't notice, but I got to wondering the other day. I went to PWEs support site, and it's bug reporting feature is broken. I want an answer... because I paid for it.
Can someone please explain why we still have not recieved 500 zen rewards from May or June? I know launcing LoR was a pain... but could we get a wee bit of customer service? After all we did spend money to buy the lifetime accounts.
Because many players got extra stipends awarded when the devs were fixing the stipend feature so they won't be getting any more until the appropriate amount of time passes. Some people won't get anything until August.
We're pleased to report that the stipend delays we reported in this thread have now been resolved! All delayed stipends have been granted, and the stipend granting process is once again automatic.
While we worked on granting delayed stipends, some players may have received duplicate grants. Here are a few important notes regarding duplicate stipends:
If you received one extra stipend in April, you will not be granted your May stipend. If you have already been granted your May stipend, then you will not receive your June stipend.
If you received two extra stipends in April, you will not be granted your May or June stipends. If you have already been granted your May stipend, then you will not receive your June or July stipends.
Some users may experience a delay of several days on the next stipend they receive after the skip.
Thanks again for your patience as our programmers worked on this resolution. With the above steps, all players who are eligible to receive stipends (Gold Members) will get the appropriate amount of promotional ZEN - you just might have gotten it a little earlier.
Also many people did not get dupes and are still not getting their stipends. Even a person who started their subscriptions after April is not getting stipend. I know they didn't dupe me and I'm not getting mine either. 11 days and waiting on a reply from billing on my ticket. I don't see myself renewing next quarter at this point. The fact I can't look at complete Zen history myself is ludicrous considering they are "cash" transactions with the company.