Republic Veteran
Join Date: Aug 2012
Posts: 60
# 81
05-22-2013, 12:03 PM
Quote:
Originally Posted by pwebranflakes View Post
Side-note: If you have earned the Reman species via the New Romulus Reputation system, please log into one of you Federation or Klingon characters that has unlocked Tier 5 first -- this will then unlock the Reman species in the Romulan Republic character creator.

Cheers,

Brandon =/\=
not working
Survivor of Remus
Join Date: May 2013
Posts: 17
# 82
05-22-2013, 12:22 PM
Just an update on the problems I'm having and information that may be useful. I can PM a copy of dxdiag if necessary.

The only thing that I can think of is that I have bought the Legacy Pack through the link on the STO website however the game itself is run through my Steam account.

I had changed into my new Romulan Bird Of Prey from the Legacy Pack and could not move in space. I had deleted my Scorpion fighter from my ship roster to make room for the new Birs Of Prey and changed the costume on the new ship.

I have been trying to log in with my Romulan character with the loading screen pausing at around 94% (initially 94.14%, then 94.12% later).

I know that this can be frustrating for some people out there but I can say that my Federation character is playable although I do have to queue when I want to see if my Reman account is working.

Good luck to those working on these problems!
Career Officer
Join Date: Jun 2012
Posts: 5
# 83 Legacy Pack from Steam
05-22-2013, 12:38 PM
Quote:
Originally Posted by pwebranflakes View Post
((Not seeing your pack in-game? You may not have completed your transaction. To do so, visit this link: https://billing.perfectworld.com/stolegacy/complete (or https://billing.perfectworld.com/stostarter/complete if it's the starter pack). Once you do that, and see your status as "Complete", log out and back in and check again.))
For players who purchase the packs through Steam:

Once you have completed your purchase in Steam, go to your Library and select Star Trek Online. On the right side and select CD Key, the key you need will be listed under Legacy Pack. You can then "Copy Key to Clipboard"

In your browser go to http://sto.perfectworld.com and from the website select My Account at the top of the page. Login to your account and then select Redeem Key paste your Steam code into the box and Submit.

You can then follow these steps to claim your items

Quote:
Q: How do I claim my Legacy Pack on May 21st?

A:
When you purchase a Legacy Pack, your account is flagged as having purchased it. On May 21st, after Legacy of Romulus is available to patch to via your current launcher application, the following become active via the in-game C-Store (Accessible via the minimap):
  • Legacy Pack
    • Available on Romulan characters under the 'Bundles' tab in the C-Store.
    • Can be claimed on any of your Romulan characters, current or future, regardless of rank.
      • Your ships*, Special Reman Duty Officer Mini-Pack**, and Liberated Borg Reman Bridge Officer will be in their own individual boxes that will be placed in your inventory (default key "I").
        • All the individual items that were in a box (ships*, Special Reman Duty Officer Mini-Pack**, and Liberated Borg Reman Bridge Officer) are available to 'reclaim' in the C-Store if they are discharged/ deleted.
          • Ships can also be claimed from a 'Starship Requisition' contact in a shipyard.
            • Reminder: Consoles that are from Tier 1-4 Romulan ships can ONLY be transferred to other Romulan ships, and consoles that are from T5 Romulan ships can only be used on the specific ship they came on (or on the Fleet version of the particular ship, if you own it).
          • *The ships you receive that are contained in boxes cannot be opened until the correct rank required for each specific ship is achieved.
          • **This pack can be opened immediately but the Duty Officers can only be used once your Romulan Republic character hits level 11. All 4 Duty Officers received from the mini-pack will need to be discharged before they can be reclaimed.
      • Your titles will unlock and become available via the 'Titles' dropdown menu in 'Edit Record' section of the character status screen (default key 'U').
      • The Reman "Nemesis" Uniform will become available for your Reman playable characters and Reman Bridge Officers* via the uniform tailor.
        • *This does not include the special Cloaked Intentions feature series Reman BOFF reward as its appearance is not customizable.
      • The Reman Premium Romulan Faction Species will be available in the Character Creator once you claim a Legacy Pack for the first time on one of your Romulan Republic characters.
        • If you are looking to make a Reman as your main Romulan Republic character, please create a temporary Romulan character and load into the game with it - claim your Legacy Pack via the instructions listed above and you will see the Reman species available in the Character Creator the next time you load it. Feel free to delete your temporary Romulan character.
  • Master Key Pack (30 keys)
    • Available on any character under the 'Items' tab in the C-Store.
    • Please note that these may only be claimed once per account, on a character of your choosing, but are unbound and tradable.
"I am a leaf on the wind - watch how I soar." - Hoban 'Wash' Washburn
Career Officer
Join Date: Feb 2013
Posts: 40
# 84 Issue
05-22-2013, 02:49 PM
I've found a new bug/issue with the update.
For some reason mission wise I've been "rolled back" as I've gotten up to the "Tear of the Prophets" mission in the "Cardassian Struggles" arc.
Since I've connected today, I've found that all of the missions for that story arc are greyed out and I've been assigned (again) the first mission in the arc/last mission in Romulan arc - "Venture into Deep Space".

I'm in the process of posting up a ticket about this.
Ensign
Join Date: Jun 2012
Posts: 9
# 85 wheres my legacy pack ?o..0
05-22-2013, 03:06 PM
purchased the legacy pack ,but even after 2 days im not able to claim the LOR pack,it isnt no where in the c-store sections where im suppose to claim it from,transaction was completed i even got the [thank you for supporting sto ] lol but no legacy pack ,i heard im not the only one who is having this problem,so ill wait on my ticket response hopefully it will be corrected soon ,till then ill enjoy the great new content that is of course after im able to login all will be fixed soon i say to my self over and over like a mantra my new shiny LOR ships will soon be mine to command .[sighs ] goes check on queue oh good 3000 more to go till i can play yay! i love STO ! so ill deal with it for now
Ensign
Join Date: Jun 2012
Posts: 9
# 86 where is my legacy pack ? o..o
05-22-2013, 03:11 PM
purchased the legacy pack ,but even after 2 days im not able to claim the LOR pack,it isnt no where in the c-store sections where im suppose to claim it from,transaction was completed i even got the [thank you for supporting sto ] lol but no legacy pack ,i heard im not the only one who is having this problem,so ill wait on my ticket response hopefully it will be corrected soon ,till then ill enjoy the great new content that is of course after im able to login all will be fixed soon i say to my self over and over like a mantra my new shiny LOR ships will soon be mine to command .[sighs ] goes check on queue oh good 3000 more to go till i can play yay! i love STO ! so ill deal with it for now
Survivor of Romulus
Join Date: Apr 2013
Posts: 4
# 87
05-22-2013, 04:51 PM
just another purchaser of the legacy pack that it didnt show up at all. Please fix it., you've got over hundred reasons to. Thank you
Ensign
Join Date: Mar 2013
Posts: 1
# 88
05-22-2013, 05:51 PM
include 1 month entry to all legacy packs please, be fear

Last edited by upset68; 05-22-2013 at 06:46 PM.
Ensign
Join Date: Sep 2012
Posts: 1
# 89 starter pack missing
05-22-2013, 06:48 PM
Starter Pack
(Available on Romulan characters under the 'Bundles' tab in the C-Store.)

I have a female rom and when i go to c store in game there is no starter pack in the bundles tab WTF

MY TRANSACTION for the content has COMPLETED
Ensign
Join Date: May 2013
Posts: 1
# 90 Cannot Claim Legacy Pack
05-22-2013, 08:23 PM
I purchased the legacy pack and cannot claim it. It does not show in the c-store. I followed the instructions in the FAQ.
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