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Lt. Commander
Join Date: Dec 2007
Posts: 120
Just installed the game. When I try to launch it I can here the music, but all I see is a black window.

Windows Vista 32 bit Service Pack 1
ATI Radeon HD 3600 - Latest Drivers
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-17-2010, 01:53 PM
I have the exact same problem, pls help.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-17-2010, 02:45 PM
SP2 came out a year ago, and no doubt includes things SP1 doesnt, ie .net framework updates c++ updates.. and if your that far back how are your graphics drivers and DirectX?

I would update drivers/Directx and windows then try the game... btw atm your not missing too much as logging in is a problem for most.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-17-2010, 02:55 PM
I had the same issue. I solve it by changing the game resolution manually to my desktop resolution.

You will find a file named gameprefs.pref in the STO Folder (subfolder "live\localdata").

Open it with the editor, search for the "screenheight" and "screenwidth" entries and set them the same as your desktop. Save the changes and restart the game.

For me it solve the problem.
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