Specialist
Join Date: Aug 2012
Posts: 27
# 1 Ship Tailor ate my zen!
05-21-2013, 07:47 PM
Hi, I know you have a lot of issues to sort, but this really bugged me:
I changed my ships appearance in the ship tailor and now I have lost over 1000 zen from my account.

What gives? I didn't change anything to something I didn't already own, merely change the texture and colours.

Any help would be nice.

Many thanks.
Ensign
Join Date: May 2013
Posts: 10
# 2
05-22-2013, 09:23 AM
It looks like the customizer is charging zen for any changes. I can't do anything to the ships I already have as it charges for it :/

Not sure if this is right.
Starfleet Veteran
Join Date: Jun 2012
Posts: 16
# 3
05-22-2013, 09:36 AM
If you play as Romulan, and you put the reman skin on your ship... it cost 1000 zen!! Before you need to log on your Fed or Kli pg and unlock the reman pg on tier 5 rom rep (if don't unlock, start a new project and cancelled it)

Bad english sorry
Specialist
Join Date: Aug 2012
Posts: 27
# 4
05-22-2013, 05:08 PM
No it isn't right! And it was merely a texture change on my fleet Excelsior... An EC charge not a monetary charge!
Career Officer
Join Date: Jun 2012
Posts: 186
# 5
05-22-2013, 09:03 PM
Looks like 750 zen to change my jem dread's material type. What's even dumber is the preview doesn't actually show the change.

Didn't apply it, of course.
Captain
Join Date: Jun 2012
Posts: 1,680
# 6
05-22-2013, 09:24 PM
Check the C-Store to see if you have an Exeter to claim now.
Ensign
Join Date: May 2013
Posts: 10
# 7
05-23-2013, 12:45 PM
I have exactly the same problem - interestingly, the ship tailor now shows the borg attachments on my ship, and it never did before (not complaining - now I can match the green )

Even so, surprised this is happening. There's at least one more thread about this.

Interestingly, if you log out and in, go straight to the tailor, and AVOID selecting the model versions (Cerburus/Phoenix/Prometheus ship type, for example) and go straight to advanced, you can customize at your leisure, but it won't apply the changes.
Ensign
Join Date: May 2013
Posts: 10
# 8
05-23-2013, 03:39 PM
It's a bug. Earlier on Twitter:


@trekonlinegame You are charging 750Z to customize our ships now? Really? It cost EC before. Now it's asking for 750Z upfront before changes


@quantumtaquito This is a bug and we are working on a resolution.
Captain
Join Date: Jan 2013
Posts: 5,311
# 9
05-23-2013, 03:43 PM
Click through the changes you'll see, some of the windows are charging zen, some of the skins, etc
Specialist
Join Date: Aug 2012
Posts: 27
# 10
05-24-2013, 09:23 AM
No, no matter what you do, there is an arbitrary sum of 750 zen present, even before I try and change anything. This is the case for my Fleet Excelsior, Mirror Escort and a few others including TOS Connie etc. I have lost a fair chunk of zen and ergo money on this bug, so Dev's, is there ANYTHING to be done?

Thanks.
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