Starfleet Veteran
Join Date: Jul 2012
Posts: 176
I am a gold subscriber why do I have to wait in a cue when I was disconnected. I had to wait a while just get in in the first place and I get disconnected and have to wait even more time. Com on Cryptic, once is slightly understandable but your servers should remember who just got disconnected and give them priority as long as get back within say 5 minutes or less.
Empress Sela, was assimulated by the Borg drone named Tasa Yar!
Career Officer
Join Date: Jul 2012
Posts: 39
# 2
05-21-2013, 10:24 PM
At least you aren't waiting in the queue only to get "Server Not Responding" messages that don't stop timing out.
Captain
Join Date: Jul 2012
Posts: 557
# 3
05-21-2013, 11:15 PM
There is once again a queue, which if you attempt to change characters...guess what? You get into queue again!!!!

/sigh

The account formerly known as C_Carmichael
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"You shoot him, I shoot you, I leave both your bodies here and go out for a late night snack. I'm thinking maybe pancakes." ~ John Casey
Ensign
Join Date: May 2013
Posts: 25
# 4
05-21-2013, 11:16 PM
yes this is happening to me as well 4 times now , but I was in game
Lt. Commander
Join Date: Jun 2012
Posts: 116
# 5
05-21-2013, 11:30 PM
The game can't differentiate whether you disconnected on purpose or via your internet disconnecting.

So once you leave the actual game either on purpose (going back to the select character screen is leaving the game) or because of an Internet issue, it goes back to the queue.
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"Back on topic. Destinii is correct."

(Formerly Destinii until the 'Great PWE Forum Shakeup of 2012')
Starfleet Veteran
Join Date: Jul 2012
Posts: 176
# 6
05-21-2013, 11:34 PM
Quote:
Originally Posted by thomas28th View Post
At least you aren't waiting in the queue only to get "Server Not Responding" messages that don't stop timing out.
Don't feel left out because I have experienced all of the problems today. This is really bad of Cryptic! It makes me wounder if there trying to beat EA's Simcity fiasco!
Empress Sela, was assimulated by the Borg drone named Tasa Yar!
Ensign
Join Date: May 2013
Posts: 15
# 7
05-22-2013, 12:42 AM
Quote:
Originally Posted by shantavi View Post
The game can't differentiate whether you disconnected on purpose or via your internet disconnecting.

So once you leave the actual game either on purpose (going back to the select character screen is leaving the game) or because of an Internet issue, it goes back to the queue.
Except of course it would be very easy to do this. If you are disconnecting the client can tell the server, in the case of a lost connection it is the server closing a connection that has been idle for too long. Not that it matters because it really should be the very simple matter of seeing if the account has been online in say the last 10 minutes and bypass the queue if that is the case and we know they keep track of when you were last online since you can see that on the gateway site.

The strange thing is I know I have bypassed the queue after losing the connection to tribble.

I find it odd how no MMO seem to be letting recently active accounts bypass the queue, seems like the most obvious and basic kind of customer service there is.
Lieutenant
Join Date: Jan 2013
Posts: 50
# 8
05-22-2013, 01:07 AM
That is intended because that is how they get people into the game that have been waiting for half an hour. Random disconnetcs of ingame ppl
Career Officer
Join Date: Jul 2012
Posts: 6,057
# 9
05-22-2013, 01:14 AM
Quote:
Originally Posted by randolf2 View Post
I am a gold subscriber why do I have to wait in a cue when I was disconnected. I had to wait a while just get in in the first place and I get disconnected and have to wait even more time. Com on Cryptic, once is slightly understandable but your servers should remember who just got disconnected and give them priority as long as get back within say 5 minutes or less.
Which is exactly what they did. They gave every gold member and lifer priority. Or did you seriously think you are the only snowflake that got disconnected. You are no more important than every other gold and lifetime member and thus you get to wait in line with the thousands of other gold and LTS members trying to get back online after being dc'd.
Lieutenant
Join Date: Feb 2013
Posts: 50
# 10
05-22-2013, 11:10 AM
Today I had my day free of work and family, so I thought I might patch and play a while. Patching took like 25 Minutes, enough time to get something to eat rdy. Then I started the game... and waited 47 Minutes in the que. Then at DS9 i went to the exchange, got a DC, had to wait 56 Minutes in the que. After playing like 30 minutes i went to the bathroom for like 30 seconds. COming back, i saw the server timing out. Landing on place 6001 in the que i waited another 37 minutes to get into the game. Now i played like 2 hours, got a dc again and now i am alread 1h and 12 minutes in the que... and still on place 2314...
Seriously, Cryptic get another Server and solve this crap... This is getting disgustingly annoying.
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