Lieutenant
Join Date: Mar 2013
Posts: 69
# 1 C=Store not working!?!?!?
05-29-2013, 02:00 PM
Just bought 5300 Zen to buy stuff from C Store and its giving me error messages whenever I try to buy something.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 2
05-29-2013, 03:01 PM
Please try your purchase in-game -- the web C-Store is currently disabled.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Captain
Join Date: Sep 2012
Posts: 1,759
# 3
05-31-2013, 12:01 PM
Quote:
Originally Posted by pwebranflakes View Post
Please try your purchase in-game -- the web C-Store is currently disabled.

Cheers,

Brandon =/\=
That explains it.
Play more STO Foundry! (You can thank me later.)

A TIME TO SEARCH: ENTER MY FOUNDRY MISSION at the RISA SYSTEM in the SIRIUS SECTOR
Ensign
Join Date: Jun 2013
Posts: 2
well ... I just bought 10.600 via Paypal. I can see the Money have been taken from my account and it is marked as Completed and Perfect World thanked me for the payment, but no Zen shows up in the system. Almost 90 EUR for nothing. Anyone have an email address for the support?
Career Officer
Join Date: Jul 2012
Posts: 292
# 5
06-01-2013, 03:08 PM
Quote:
Originally Posted by ninjawiss View Post
well ... I just bought 10.600 via Paypal. I can see the Money have been taken from my account and it is marked as Completed and Perfect World thanked me for the payment, but no Zen shows up in the system. Almost 90 EUR for nothing. Anyone have an email address for the support?
customerservice@perfectworld.com
"My people have a reputation for arrogance. I'm afraid it's well-earned."


Ensign
Join Date: Jun 2013
Posts: 2
# 6
06-01-2013, 03:12 PM
Thanks /bow
Career Officer
Join Date: Nov 2012
Posts: 17
# 7
06-03-2013, 01:29 AM
You were not the only one this happened to. The same thing happened to me. The money was taken from my paypal account but doesn't show the purchase on my PW account page.

Send in a ticket and hope they help. That's what I did.
Lt. Commander
Join Date: Aug 2012
Posts: 110
# 8
06-03-2013, 05:01 AM
The Webstore didn't work for me so I'll try ingame as suggested

Thanks Brandon
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