Ensign
Join Date: May 2013
Posts: 4
# 1 Server not responding
05-22-2013, 01:04 PM
Been in queue since 11 am central...This is ridiculous. I cannot even contact support as that feature seams to be down.

Last edited by ketlus; 05-22-2013 at 04:44 PM.
Ensign
Join Date: May 2013
Posts: 1
# 2
05-22-2013, 04:47 PM
Same here! Wait two hours to get in and then get stuck indefinitely on "Server not responding", presumably because my ship is currently in DS9 space! However, I cant move it anywhere else until I can get in!! Also the support button does not work so I cant report the problem!

Last edited by captaingeee; 05-22-2013 at 04:50 PM.
Ensign
Join Date: Nov 2012
Posts: 16
# 3
05-22-2013, 05:07 PM
Because of me being on the bottom of the world and the servers probably being on the top, i get to wait to about 5:00 PM and then the queue is nonexistant/nonexistent.

And so i get to play for a couple hours without a queue, so i decided to play the mission ''The Helix'' and then i essentially finished it, but then when kaiyan came up to thank me blah blah blah i pressed the only option and it doesn't work. after moving the window i notice that the server stopped responding.

That seemed okay but as soon as it finished i tried to press the only option, it didn't work, and then it went back to server not responding. It did this probably about 5-30 or so times before the server finally gave up and booted me. And so i tried to rejoin, but i got to the character select screen and then the character was not loading so i couldn't use him. So i logged out and back in and then it said that it couldn't load the list of characters (Note that the 2 times that i tried to rejoin the logging-in-loading-things took way longer then it is supposed to). And so i stopped playing for the day, to wake up today and go on the forums to notice that the queue rose from the dead again...I havent played again today to check if it actually counted.
Ensign
Join Date: Mar 2013
Posts: 5
# 4
05-22-2013, 05:10 PM
I wonder if the Pay to Play players (Life subscribers )get on the game first
while the Free to play players are stuck in a 2-4 hour waiting list..lol
Mm.. lmao ;-))
Ensign
Join Date: May 2013
Posts: 4
# 5
05-22-2013, 05:31 PM
It is not the 2-4 hour queue that bothers me. It's the fact that I have been in this 2-4 hour queue 3 times going on 4 and cannot log in on my toon once I have reached the front of the queue. I can't contact support about it either. I wish these guys didn't allocate all of their server resources to Neverwinter beta when there isn't even an endgame available yet for it.
Ensign
Join Date: Nov 2012
Posts: 20
# 6
05-22-2013, 05:40 PM
I just spent like 90 minutes waiting to log on... and the MOMENT I log on, I get the announcement the shard is going down for maintenance in 1 minute! Obviously, there was no announcement about this 90 minutes EARLIER, or I would not have wasted that time!

I'm very annoyed, in case you can't tell.
Ensign
Join Date: May 2013
Posts: 4
# 7
05-22-2013, 06:58 PM
I am pleased to report that the server shutdown did nothing to fix the SERVER NOT RESPONDING upon login with my romulan character.
Ensign
Join Date: Jun 2012
Posts: 5
# 8
05-22-2013, 07:06 PM
this has happened to 2 of my characters, both are caitians. i have been waiting 2 days to play again and this happened. what a launch.
Career Officer
Join Date: Jun 2012
Posts: 3,392
# 9
05-22-2013, 07:09 PM
Relax... They'll get it right eventually...

Here have a chuckle on me...
...... DaveyNY ...STO Forum Member since February - 2009
..............Star Trek Fan since Thursday Sept. 8th, 1966
There are No Longer any STO Veterans... We're Just People who have Played the Game for the last 4.5 years.
I Really Do Miss the little TOP Button at the bottom of the threads.
Ensign
Join Date: May 2013
Posts: 4
# 10
05-24-2013, 01:01 PM
3 days later and I am still unable to log on my Romulan character or contact customer support.
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