Career Officer
Join Date: Apr 2013
Posts: 11
# 1 Steam Wallet purchases
05-25-2013, 09:57 AM
I've tried multiple time this morning to buy Zen through the C-store using my Steam Wallet.

1) I only launch STO through Steam

2) My Steam account shows each attempt as "Failure" when I look at my Steam Wallet.

3) In-game it seems to just time out.

I've purchased Zen this way before, and it worked without any problems.
Career Officer
Join Date: Apr 2013
Posts: 11
# 2
05-25-2013, 05:35 PM
Anyone?? I'm trying to gives you guys money, but you won't let me...
Ensign
Join Date: Dec 2012
Posts: 1
# 3
06-27-2013, 09:16 AM
i have the same problem....never had it before...
Career Officer
Join Date: May 2013
Posts: 5
# 4
08-09-2013, 11:27 PM
Same issue here. This is what was suggested by Cryptic support...

<private correspondence removed>

This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~BranFlakes

Sent this info to Steam as well. Waiting to hear back.

Last edited by pwebranflakes; 08-12-2013 at 07:34 PM.
Lt. Commander
Join Date: Sep 2012
Posts: 149
# 5
08-10-2013, 07:20 AM
yeah I had that but as soon as I enabled steam community it worked fine.
Career Officer
Join Date: Jun 2012
Posts: 433
# 6
08-11-2013, 03:30 PM
Quote:
Originally Posted by t04dst0n3d View Post
Same issue here. This is what was suggested by Cryptic support...

<private correspondence removed>

This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~BranFlakes
good luck hearing from steam\valve, cryptic's answer is more like the "not our problem" answer we usually get. I too have had the steam Zen purchase issues.

STO Open Beta member since 2010.

Last edited by pwebranflakes; 08-12-2013 at 07:34 PM.
Ensign
Join Date: Jul 2013
Posts: 5
# 7
08-15-2013, 03:12 PM
I bought zen in game through the c-store using my steam wallet 2 days ago but now today with the promotion i can not everytime i try i get transaction failed for an unknown reason!!!
Lieutenant
Join Date: Jun 2012
Posts: 36
# 8 buying zen throu steam
08-28-2013, 01:12 PM
has annyone found a fix or had a reply back from steam or cryptic with a fix ?
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