I gave up trying to recover my account 9 months ago after only ever receiving the auto response to tickets. I however tried again a month ago as LOR looked like fun to try. 20 days for first response with generic links to fix problems. I followed the instructions for further information to be given and am currently at 2 weeks wait. Is this happening for everyone? I wanted to buy the LOR pack while it was cheap, 2 days until it goes up.
At 32 days now and 2 tickets, reply was generic auto reply for both ( exactly the same )and they mark it as solved. I don't have my stuff back or even a reply saying no its gone. Great way to treat People that had to pay for subs before there was free to play.