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Career Officer
Join Date: Jun 2012
Posts: 421
# 11
06-08-2013, 09:55 PM
wouldn't trust a guy named TK 421, last I heard he wasn't at his post. Hopefully you got it all resolved. The Legacy Pack did not come with a toon slot.

STO Open Beta member since 2010.
Captain
Join Date: Jun 2012
Posts: 6,681
# 12
06-09-2013, 12:57 AM
Quote:
Originally Posted by bludraggon View Post
Here is a copy/paste of one of the responses I received. You can plainly see how I was confused by the support responder, leading me to believe I had been cheated:

"Response Support Staff TK 421 via Email 05/28/2013 12:01 PM
Hello

Yes, Legacy of Romulus does come with an additional character slot for all players. We have double checked your account, and you have the correct amount of available character slots. We hope this answers your questions.

---------------------------
Perfect World Support
Check out our latest game, Neverwinter!"
Here is the keyword... "LEGACY OF ROMULUS"... NOT Legacy Pack... That is what you are not getting.

If you were a gold, and stopped paying subs, hence becoming silver, you would have potentially have had more chars than your account permitted.

Now instead of disabeling them, they let you keep your chars.

ANY silver member who has not purchased additional slots will only have a base number of 3 slots at their disposal after LoR was released.

Just because you had 3 chars already dosent magically entitle you to a 4'th slot. Untill you buy more slots, you are stuck with that, because you HAVE been granted another free slot... You just can't see it, because you have already used the slots.

Also, posting private correspondence is against ToS.
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - Don't waste devs time, Post proper bug-reports - I don't like Gekos
Lieutenant
Join Date: Apr 2013
Posts: 30
# 13
06-09-2013, 06:29 AM
If he purchased extra slots, I assume 2, then he would have 4 active slots, surely he would get a fifth?
Republic Veteran
Join Date: Feb 2013
Posts: 357
# 14
06-09-2013, 07:49 AM
Quote:
Originally Posted by delph1s View Post
If he purchased extra slots, I assume 2, then he would have 4 active slots, surely he would get a fifth?
Nope. The extra slot is only for Silvers who have not purchased more slots from the C-Store. The extra slot was just so Silver players didn't have to give up their Fed or KDF character just to try out a Romulan, since they only had two slots to play with.

The short version: if you were a Silver with only two slots, you got a third unlocked for free. If you are a Gold member OR bought additional slots from the C-Store, you do not get another one free.
____
Keep calm, and continue firing photon torpedoes.

Last edited by bluegrassgeek; 06-09-2013 at 07:52 AM.
Survivor of Romulus
Join Date: Jun 2012
Posts: 4,593
# 15
06-09-2013, 07:57 AM
Active golds got the slot (His name is Sallen he is a romulan science officer)
Republic Veteran
Join Date: Feb 2013
Posts: 357
# 16
06-09-2013, 08:07 AM
Quote:
Originally Posted by sollvax View Post
Active golds got the slot (His name is Sallen he is a romulan science officer)
No, what you've probably got is a Veteran reward. Certain Gold sub milestones give you free character slots.

EDIT: Looks like the 300 day & 700 day subscriptions each get a slot. Veteran Rewards
____
Keep calm, and continue firing photon torpedoes.
Captain
Join Date: Jun 2012
Posts: 886
# 17
06-09-2013, 08:10 AM
Quote:
Originally Posted by bluegrassgeek View Post

The short version: if you were a Silver with only two slots, you got a third unlocked for free. If you are a Gold member OR bought additional slots from the C-Store, you do not get another one free.
This is not correct. Everyone, EVERYONE got an extra slot with Legacy of Romulus. the problem is many people don't understand what they are.

If you have a lapsed subscription, you are not gold, you are silver. The fact that you had 3 slots at one time doesn't change the matrix. once you go back to silver, your free slot allotment is based on silver status. If you didn't use the slot when you where gold, when the gold lapsed, you would lose it.

Matrix before Legacy of Romulus

Silver = 2 slots (1 fed, 1 klingon)
Gold = 3 slots (1 fed, 1 klingon, 1 free)
Lifer = 5 slots (1 fed, 1 klingon, 3 free)


Matrix after Legacy of Romulus

Silver = 3 slots
Gold = 4 Slots
Lifer = 6 slots

These are above any slots you may have bought from the C-store, but remember buying slots doesn't effect your base slot allotment. If you were Gold, then bought 2 character slots, then went back to silver prior to Legacy launching. You would have 2 free slots, plus the two slots bought in the C-store.

So if you had 3 characters before Legacy of Romulus hit (based on being gold at some point). When legacy of Romulus hit, you would have 4 character slots, and only one of them would be open.
Republic Veteran
Join Date: Feb 2013
Posts: 357
# 18
06-09-2013, 08:19 AM
Maybe I'm misremembering then, but I thought Golds already got 4 when the game changed to F2P.
____
Keep calm, and continue firing photon torpedoes.
Captain
Join Date: Jun 2012
Posts: 886
# 19
06-09-2013, 08:48 AM
Quote:
Originally Posted by bluegrassgeek View Post
Maybe I'm misremembering then, but I thought Golds already got 4 when the game changed to F2P.
Nope. I came after the F2P change over and that is what the matrix was. 3 for Gold, now 4.
Captain
Join Date: Jun 2012
Posts: 6,681
# 20
06-09-2013, 12:17 PM
Scenario as follows:

Player is Gold, and has 3 slots and all in use.
Players now converts to silver, (still has 3 slots in use), but by definition is only eligible for 2 (silver standard)
LoR goes live, and all gets another slot
Since Player who was gold has already filled 3 slots, they do not get another since he already has his 3 slot, that he ONLY had because i used them before going silver.

It's really, rellay simple to understand, and has been spelled out by the dev's before LoR went live.
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - Don't waste devs time, Post proper bug-reports - I don't like Gekos
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