Career Officer
Join Date: Jun 2012
Posts: 72
# 1 Ultimate Time Card Caution
06-09-2013, 10:32 PM
I have already created a ticket. This is just a word of Caution for players.

The last time card from ultimate I purchased was at Walmart and it had a $20 face value. The last one I purchased had a $25 face value.

There is no option on the Charge Zen option for PWE to select a $25 option. I selected the $20 option and was wondering if when the code went through it would register as a $25 amount and on the Ultimate screen it registered as a credit of $25 and I have a receipt from Ultimate as a $25 credit but PWE only registered it as a $20 credit.

With this transaction I received 2300 Zen with the 300 bonus when I should have received 2875 Zen.
Cryptic
Joined August 2008
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 2
06-09-2013, 10:49 PM
Quote:
Originally Posted by doogie74 View Post
I have already created a ticket. This is just a word of Caution for players.

The last time card from ultimate I purchased was at Walmart and it had a $20 face value. The last one I purchased had a $25 face value.

There is no option on the Charge Zen option for PWE to select a $25 option. I selected the $20 option and was wondering if when the code went through it would register as a $25 amount and on the Ultimate screen it registered as a credit of $25 and I have a receipt from Ultimate as a $25 credit but PWE only registered it as a $20 credit.

With this transaction I received 2300 Zen with the 300 bonus when I should have received 2875 Zen.
Check out the information in the first post of this thread, below the yellow text: http://sto-forum.perfectworld.com/sh...d.php?t=728061

After you redeem the remaining $5, feel free to pass along your ticket number to me via forum PM and I will make sure it's in the right queue

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jun 2012
Posts: 72
# 3
06-09-2013, 11:20 PM
I do not know how to send a pm on these PWE forums.
Cryptic
Joined August 2008
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 4
06-09-2013, 11:35 PM
Quote:
Originally Posted by doogie74 View Post
I do not know how to send a pm on these PWE forums.
Click the link under "Welcome, doogie74" towards the top-right of the forums.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Ensign
Join Date: Jan 2013
Posts: 12
# 5
06-10-2013, 11:52 AM
$25 cards work fine, the trick is you redeem it as a $20 card first, then go back in after you redeem it for $20 and select $5, and it will then let u cash it in for the remaining $5.

I know this is BS and it drove me nuts the first time I got a $25 card too, but that work around works.
Commander
Join Date: Jun 2012
Posts: 271
# 6
06-10-2013, 04:26 PM
But you must of found it okay, after the frist time
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