Career Officer
Join Date: Jun 2012
Posts: 210
# 31
06-11-2013, 02:39 AM
Quote:
Originally Posted by pwebranflakes View Post
New players do (and you should, too). We only have one chance at a first impression, and if someone can't get through the tutorial because they are confused or do not enjoy their experience during it, the chances of them continuing to play is quite low.

New players who complete the tutorial and continue to play from there equates to growth for the game -- growth leads to new content, systems, ships, costumes, etc.; more expansions; more seasons; and a long, healthy life for the game.

A strong tutorial, like the new Romulan and Klingon tutorial, for the Federation will only lead to what I mentioned above, and I think we can all agree we would love for much more of it.

So, who cares about the tutorial? We all should

Cheers,

Brandon =/\=
Agree 100%
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Republic Veteran
Join Date: Jun 2012
Posts: 685
# 32
06-11-2013, 03:03 AM
Quote:
Originally Posted by pwebranflakes View Post
New players do (and you should, too). We only have one chance at a first impression, and if someone can't get through the tutorial because they are confused or do not enjoy their experience during it, the chances of them continuing to play is quite low.

New players who complete the tutorial and continue to play from there equates to growth for the game -- growth leads to new content, systems, ships, costumes, etc.; more expansions; more seasons; and a long, healthy life for the game.

A strong tutorial, like the new Romulan and Klingon tutorial, for the Federation will only lead to what I mentioned above, and I think we can all agree we would love for much more of it.

So, who cares about the tutorial? We all should

Cheers,

Brandon =/\=
it's not as bad as you guys are painting the picture of it. perhaps they never made it passed the fed tutorial because they wanted to play from the start kdf, romulan or even cardassian. lack of them options is enough to make any one turn away. i'm not surprised people would stop playing if they was forced to play fed. especially if that was never their flavour. since beta I wish I had a pound(or even a dollar) for each time people used to ask how they could make a kdf character. the answers was always met with a huge amount of disappointment. thankfully that's fixed now. personally I think you should do hardly anything fed side and watch the other 1.5 factions grow. there is reasons why most players are fed in this game and it's not because they have a massively failing tutorial.... see what i'm saying
Career Officer
Join Date: Jun 2012
Posts: 237
# 33
06-11-2013, 03:32 AM
Quote:
Originally Posted by pwebranflakes View Post
New players do (and you should, too). We only have one chance at a first impression, and if someone can't get through the tutorial because they are confused or do not enjoy their experience during it, the chances of them continuing to play is quite low.

New players who complete the tutorial and continue to play from there equates to growth for the game -- growth leads to new content, systems, ships, costumes, etc.; more expansions; more seasons; and a long, healthy life for the game.

A strong tutorial, like the new Romulan and Klingon tutorial, for the Federation will only lead to what I mentioned above, and I think we can all agree we would love for much more of it.

So, who cares about the tutorial? We all should

Cheers,

Brandon =/\=

This is absolutely spot on. A strong tutorial, and opening to the game in general, is the best way to grab players who are giving the game a shot. Encouraging these players to keep going is the best way to grow and sustain the game.
Captain
Join Date: Jun 2012
Posts: 1,223
# 34
06-11-2013, 03:39 AM
Quote:
Originally Posted by wazzagiow View Post
it's not as bad as you guys are painting the picture of it. perhaps they never made it passed the fed tutorial because they wanted to play from the start kdf, romulan or even cardassian. lack of them options is enough to make any one turn away. i'm not surprised people would stop playing if they was forced to play fed. especially if that was never their flavour. since beta I wish I had a pound(or even a dollar) for each time people used to ask how they could make a kdf character. the answers was always met with a huge amount of disappointment. thankfully that's fixed now. personally I think you should do hardly anything fed side and watch the other 1.5 factions grow. there is reasons why most players are fed in this game and it's not because they have a massively failing tutorial.... see what i'm saying
I agree with Branflakes on this a new fed tutorial would bring new players in but with the new KDF and romulan tutorial they have done the same. So I can see both sides of the argument here but to stop making fed side content will only hurt the game more as being a member of the KDF and being overlooked time and time again for there own standalone content I wouldn't wish that on the KDF worst enemy.

Most people want to have one character in each faction so they can play multiple styles of play and although I prefer my KDF character I still play my Fed and my Fed has a lot invested. However I would like to go back in the journal and revisit the tutorials so I can play the new KDF tutorial with my existing KDF character. So this could be something that could be organised on all factions
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Career Officer
Join Date: Jan 2013
Posts: 387
# 35
06-11-2013, 03:51 AM
<insert Branflakes post here>

I also agree with that statement. A brand new player who just installed the game and created their character will necessarily play the tutorial... These are the first few minutes someone can stay and play or leave and uninstall the game... More players, more stuff for you and that new person. End game can only happen with people are kept on board.

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Empire Veteran
Join Date: Jun 2012
Posts: 80
# 36
06-11-2013, 04:08 AM
Quote:
Originally Posted by pwebranflakes View Post
New players do (and you should, too). We only have one chance at a first impression, and if someone can't get through the tutorial because they are confused or do not enjoy their experience during it, the chances of them continuing to play is quite low.

New players who complete the tutorial and continue to play from there equates to growth for the game -- growth leads to new content, systems, ships, costumes, etc.; more expansions; more seasons; and a long, healthy life for the game.

A strong tutorial, like the new Romulan and Klingon tutorial, for the Federation will only lead to what I mentioned above, and I think we can all agree we would love for much more of it.

So, who cares about the tutorial? We all should

Cheers,

Brandon =/\=

agreed, infact I tried and uninstall DCU solo on tutorial. That said there something as important that needs lots of work at cryptic.

Quality control and bug fixing. I hope that the next big thing look at.
-----------------------------------
Still waiting for cryptic to fix the season 7 bug that took away my out fit option that I had. That I am still missing despite having tier 5 omega and all the equipment and unlocks. And as I said it still there in season 9. Seems cryptic is unable to fix a simple bug.
Career Officer
Join Date: Feb 2013
Posts: 123
# 37
06-11-2013, 04:29 AM
Quote:
Originally Posted by pwebranflakes View Post
New players do (and you should, too). We only have one chance at a first impression, and if someone can't get through the tutorial because they are confused or do not enjoy their experience during it, the chances of them continuing to play is quite low.

New players who complete the tutorial and continue to play from there equates to growth for the game -- growth leads to new content, systems, ships, costumes, etc.; more expansions; more seasons; and a long, healthy life for the game.

A strong tutorial, like the new Romulan and Klingon tutorial, for the Federation will only lead to what I mentioned above, and I think we can all agree we would love for much more of it.

So, who cares about the tutorial? We all should

Cheers,

Brandon =/\=
You, sir, are completely right. the tutorital sets the mood for the levelling, it is a part of the levelling and story arc and a good tutorial is awesome and will definately be much appreciated.
Career Officer
Join Date: Jul 2012
Posts: 2,595
# 38
06-11-2013, 04:29 AM
Quote:
Originally Posted by pwebranflakes View Post
New players do (and you should, too). We only have one chance at a first impression, and if someone can't get through the tutorial because they are confused or do not enjoy their experience during it, the chances of them continuing to play is quite low.
All MMO's are overwhelming at first, whether it be EVE Online or Star Trek Online. No amount of tutorials is going to overcome that. Which is why EVE Online doesn't even have a tutorial any more (or something so rudimentary, it isn't worth the name). People playing MMO's know this. They don't just walk away because it's difficult the first few days. The usual way to overcome is to find the nearest help channel -- or figure out the de facto help channels, like ESD zone (or DS9, if they can tear themselves away from Gorn jokes long enough), and try and make your way thru the forest.

Quote:
New players who complete the tutorial and continue to play from there equates to growth for the game -- growth leads to new content, systems, ships, costumes, etc.; more expansions; more seasons; and a long, healthy life for the game.
You're (understandably) taking the typical management perspective. Whereas I would say "Growth leads to bugs, broken costumes, ship skins that 'accidentally' cost 750 Zen to change, to respec being broken, to boffs no longer showing up correctly on your bridge. And even more growth leads to even lesser chance of PWE ever willing to fix the older bugs."

See? You're thinking about the new customers; I'm thinking about the existing ones. Yes, I know you think game growth will be good for the old customers too. But Dstahl has already admitted you guys really don't have enough staff to do proper QA on your expansions. Hence, your 'growth' just leads to more breakage. Instead, all y'all should be treating STO as if you were a medical doctor, and the game your patient: "Above All, Do No Harm!"
Lieutenant
Join Date: Nov 2012
Posts: 35
# 39
06-11-2013, 04:46 AM
Quote:
Originally Posted by meimeitoo View Post
You're (understandably) taking the typical management perspective. Whereas I would say "Growth leads to bugs, broken costumes, ship skins that 'accidentally' cost 750 Zen to change, to respec being broken, to boffs no longer showing up correctly on your bridge. And even more growth leads to even lesser chance of PWE ever willing to fix the older bugs."

See? You're thinking about the new customers; I'm thinking about the existing ones. Yes, I know you think game growth will be good for the old customers too. But Dstahl has already admitted you guys really don't have enough staff to do proper QA on your expansions. Hence, your 'growth' just leads to more breakage. Instead, all y'all should be treating STO as if you were a medical doctor, and the game your patient: "Above All, Do No Harm!"
Exactly!

I am so sick of all this "new expansion was great success!" BS being spewed by Dstahl when it clearly broke the game beyond reason. OF COURSE players old and new are going to log in like there's no tomorrow when a new expansion for the game is being released, this is pure cause and effect, but does that make it a success? Perhaps to someone with the mindset of a child!

There is another organism that considers growth a success purely on the sake of "growth = success", can you guess what that is? A virus!

Seems a paradigm shift is needed when it comes to the mindset of Cryptic.

Growth should never be put in front of functionality, if there is opportunity there to grow at the expense of breaking what you already have, then you are indeed no better than a parasite that is in desperate need of a cure!

Last edited by manwholaughs; 06-11-2013 at 04:53 AM.
Career Officer
Join Date: Jul 2012
Posts: 87
# 40
06-11-2013, 05:31 AM
Quote:
Originally Posted by pwebranflakes View Post
New players do (and you should, too). We only have one chance at a first impression, and if someone can't get through the tutorial because they are confused or do not enjoy their experience during it, the chances of them continuing to play is quite low.

New players who complete the tutorial and continue to play from there equates to growth for the game -- growth leads to new content, systems, ships, costumes, etc.; more expansions; more seasons; and a long, healthy life for the game.

A strong tutorial, like the new Romulan and Klingon tutorial, for the Federation will only lead to what I mentioned above, and I think we can all agree we would love for much more of it.

So, who cares about the tutorial? We all should

Cheers,

Brandon =/\=

Well said Brandon. Regardless of what anyone does however there will always be the group that is unhappy with whatever is going on. And thats ok. If the overall view of what has taken place is positive than the group that is unhappy is inconsequential. Don't mistake what I am saying as "they dont matter", they very much do matter, they are customers just like everyone else. But to expect everything perfect on the first try is stupidity at its finest.

There will ALWAYS be bugs. Some bigger than others. And yes, they will be frustrating at times. But if you dont over react and just let things flow, then things will get fixed. Maybe not as fast as YOU want, but they will be fixed.

One last thing...

Terms or phrases that are overused by online playerbases:

1. I am gonna quit if you dont fix X.

2. There are so many people who are upset with X.

And thats all I have to say for today.
=/\= "I don't know what I'm supposed to do, I only know what I can do." ~ James T. Kirk =/\=
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