Yes, it's getting ridiculous. Almost all my Embassy boffs are missing body parts now. And what do you get when you bring this up?! The community manager feeding you a slick line on how they need to work on pulling in the *next* customer (aka: screw the existing ones! Wasn't there a Rule of Acquisition about that?! Something like "Once you have their money...").
And precisely because Cryptic is only interested in the *next* paying player, we now get a Bran(d) new Summer event, and an emergency 3-hour long patch for it the very next day! Would be nice if they could extend us the same courtesy for older bugs, right? But no, we already paid: we don't matter. Gotta cater to the potentially new customer!