Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
Hi Captains!

As you know, the monthly 'Ask Cryptic' feature has been around since the start of the game. Over the years, it has provided for a great amount of discussion and feedback, and it has been something of a tradition that we (you and the Dev team) have all looked forward to each month. Just as the game has evolved based on player feedback, we would like to evolve this monthly feature in the same way, while maintaining the aspects you all love about it and working on the critical pieces of feedback you've provided.

During the past several months, we have been closely reading and considering the feedback on this feature that has been posted here in the forums monthly, as well as through our social media channels. Based on this, the following can be said about the 'Ask Cryptic' feature:

  • It is a great way to hear from the team in an official capacity each month
  • It is an avenue to be able to submit questions for those that don't have the opportunity to conduct interviews
  • It allows for great discussions between the community and the Dev team
  • It is a place where concerns can be voiced
  • It brings frequently asked questions to the table, but the answers are also similar month to month
  • It often does not provide new information
  • It sometimes contains answers that are more "maybe"s or "it's too early to talk about"s
  • Depending on where items are in the development cycle, not all answers can be concrete
  • It doesn't allow for the opportunity to go into depth on subjects


It's important to note that there are other aspects of this feature that may not be covered by the feedback above, and this list is meant to display only some of the most commonly seen feedback points we've received. As we look to evolve this feature, I'm sure we can all agree that working towards keeping the first-half of the list above intact is crucial, and working to improve the the second-half of the list is just as important.

Keeping this in mind, here are a few new medium ideas we would like to present for this evolution:

  • "Interview a Dev" - Similar to the Ask Cryptic, we would open up a thread in the Galactic News Network subforum where you can submit questions for this feature. You would specifically call out the Dev (by name or specialty) you would like to interview (e.g. CaptainGeko, Tacofangs, a Dev from the character art team, someone that works on the Foundry, etc.) and then post a list of questions you, your fleet, etc., would like to see answered. It would flow like a journalistic interview, and we'd pick the submission that would provide the most insight.
  • "Pick a Blog Topic" - Similarly, we would open a thread where players can submit Dev Blog topics. Maybe you've always wanted to know how a mission is made from start to finish, or how Voice Over work is done. This your chance to get the inside scoop!
  • "State of the Game" - As posted in the past, dStahl will continue to post State of the Games -- these are similar to the old Engineering Reports and give you a glimpse at what's on the current viewscreen, and some teasers and information about what's in the works.
  • "Player Surveys/Polls with Dev Feedback" - We also plan to run more player surveys and polls. If you recall this survey from last September, the majority of those who participated voted for "playable Romulans" and "more KDF content." Looking from September to now, we were able to accomplish both! While we may not always be able to development the most requested feature, your feedback and desires to play a role in what gets developed. Also, when we post results of the survey or poll, we'll also be including Dev feedback on your replies and/or choices.


The above ideas are just examples, and we'd love to hear what other features you would like to see that keep the spirit of the Ask Cryptic alive, but also keep it fresh, interesting, and are a good, monthly read that you can get much more out of. Also, we would like to rotate the feature monthly between the different mediums listed above and those that may come from your suggestions.

While they are not exactly labeled as 'Ask Cryptic's, many of the podcast and fansite interviews that are conducted feature segments that include questions submitted by the community via question submission threads in these forums. You can look forward to these interviews continuing, as they already occur on a much frequent basis than the 'Ask Cryptic', allowing for us all to enjoy player-submitted questions answered more often. The same goes for all the questions we answer via these forums, Twitter, Facebook, etc. -- we love answering them, so keep them coming!

To start us off, this month's feature will be the "Pick a Blog Topic" feature -- as Legacy of Romulus has just launched, bringing with it new missions, systems, rewards, ships, enemies, and much more, we are excited to hear about all of the topics you are interested in learning more about. I will open a thread in the GNN subforum tomorrow so you can all submit your topics!

While tradition may be changing, we hope you are all just as excited as we are at the new opportunity that presents itself before us. With keeping the spirit of the 'Ask Cryptic', along with combining your feedback into new and exciting web features, you can look forward to something fresh and interesting each month.

Helm, set a course for the future. Engage!

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jun 2012
Posts: 55
# 2
06-18-2013, 08:49 AM
Good to know your not lazing about in the nice weather in Amsterdam haha. Keep it up
Talking to my self, asking stuff to my self, definitely not understanding my self. Such is the life of an overworked Starfleet admiral.
Starfleet Veteran
Join Date: Jun 2012
Posts: 582
# 3
06-18-2013, 08:51 AM
One possible avenue would be to consider 'quarterly' state of/roadmap for certain aspects of the game. say quarter 1, its the Foundry, quarter 2 its PvP, and so on. In this manner perhaps we could as an audience get a broader feel for what the plans are, and in true internet fashion, steer you towards the 'proper' course of action
Starfleet Veteran
Join Date: Jun 2012
Posts: 1,334
# 4
06-18-2013, 08:52 AM
Here's my suggestion:

The Foundry

The Foundry has been in Beta for over 2 years now. Some of the authors are feeling that it's time to move past beta. What reasonable criteria does the development team think would mark the Foundry being out of beta? What steps could be taken to achieve those criteria.

@greendragoon

Last edited by thegreendragoon1; 06-18-2013 at 09:10 AM.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 5
06-18-2013, 08:52 AM
Quote:
Originally Posted by baracura28 View Post
Good to know your not lazing about in the nice weather in Amsterdam haha. Keep it up
I'm still working here!

Quote:
Originally Posted by castsbugc View Post
One possible avenue would be to consider 'quarterly' state of/roadmap for certain aspects of the game. say quarter 1, its the Foundry, quarter 2 its PvP, and so on. In this manner perhaps we could as an audience get a broader feel for what the plans are, and in true internet fashion, steer you towards the 'proper' course of action
Great suggestion! Looking forward to seeing more like this

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Republic Veteran
Join Date: Jun 2012
Posts: 807
# 6
06-18-2013, 08:54 AM
I stopped reading Ask Cryptic when it became apparent to me... at least.... that the feature was answering the same general questions with the same vague answers.

Scrolling down one would find page after page of "Still no word on ___?" and "You are avoiding questions on ___" and "Why did you tell us the same thing you told us last time."

In order for this to work we need answers to questions -- not the same vague answers to the same 20 questions every month. If the devs can't give us a concrete answer besides "Well we are working on it and it will be awesome!" or "soon!" that question should not be selected for answering.

Ask Cryptic should not be a tool for generating buzz, Cryptic generates enough buzz with blog posts and twitter. Ask Cryptic should give real concrete answers to questions asked by the playerbase.
-------------
ISE ISE Ba-bee. "If you got the Borg yo... I'll solve 'em check out this shot while my torpedos dissolve 'em"
Captain
Join Date: Nov 2012
Posts: 3,465
# 7
06-18-2013, 08:58 AM
Engineering Reports

Bring them back. Having even a vague notion of the direction development is going, what is on the radar, what is not on the radar, and any production hiccups that arise (IE: we were trying to do X, but Q came up and our initial idea didn't work out, so we had to back to the drawing board) have always been well received.

Having an inkling of what's going on behind the scenes is an excellent way for players to shed the sense that Cryptic is ignoring a given player's cause celebre.

Quote:
Originally Posted by themarie View Post
I stopped reading Ask Cryptic when it became apparent to me... at least.... that the feature was answering the same general questions with the same vague answers.

Scrolling down one would find page after page of "Still no word on ___?" and "You are avoiding questions on ___" and "Why did you tell us the same thing you told us last time."

In order for this to work we need answers to questions -- not the same vague answers to the same 20 questions every month. If the devs can't give us a concrete answer besides "Well we are working on it and it will be awesome!" or "soon!" that question should not be selected for answering.

Ask Cryptic should not be a tool for generating buzz, Cryptic generates enough buzz with blog posts and twitter. Ask Cryptic should give real concrete answers to questions asked by the playerbase.
Also, all of that. I'm beyond tired of reading an entire Ask Cryptic only to have one new entirely superfluous piece of information come to light. ACs are one of your biggest opportunities to actually get solid, detailed information to your playerbase, yet you consistently squander them with vagueness and noncommittal frippery.

Last edited by stirling191; 06-18-2013 at 09:02 AM.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 8
06-18-2013, 08:59 AM
Quote:
Originally Posted by themarie View Post
I stopped reading Ask Cryptic when it became apparent to me... at least.... that the feature was answering the same general questions with the same vague answers.

Scrolling down one would find page after page of "Still no word on ___?" and "You are avoiding questions on ___" and "Why did you tell us the same thing you told us last time."

In order for this to work we need answers to questions -- not the same vague answers to the same 20 questions every month. If the devs can't give us a concrete answer besides "Well we are working on it and it will be awesome!" or "soon!" that question should not be selected for answering.

Ask Cryptic should not be a tool for generating buzz, Cryptic generates enough buzz with blog posts and twitter. Ask Cryptic should give real concrete answers to questions asked by the playerbase.
Thanks for this feedback This is exactly why it will be evolving, and the Ask Cryptic that you know currently won't be the same going forward, which is what sparked this post and the example mediums listed above.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Commander
Join Date: May 2013
Posts: 366
# 9
06-18-2013, 09:02 AM
Personally, my vote would be to have Ask Cryptic be a recurring, weekly feature (Friday postings), with the questionnaire opened on Mondays, and closed for replies on Wednesdays.

Add to that, a monthly "State of the Game" report detailing some of the advancements that have been made over the last month, hot topics in the forums and some notification to us on what is currently guaranteed, in development. Engineering Reports promised us the moon, and delivered very little. A monthly update on what exactly the teams are currently working on, and planned within the next 4 weeks (before the next State of the Game) would be a lot better information to us, as players.

I'll close with stating that I agree with themarie. Whenever we submit questions, and these questions are answered, please give us real answers. Not the vague type of answers like "Soon" or "more details later". If you can't give a concrete answer, don't answer it.
Captain
Join Date: Aug 2012
Posts: 2,446
# 10
06-18-2013, 09:07 AM
I couldn't care less.
My Questions, or other peoples Important questions, won't get answered anyway.


What about things like domimating all mighty Escorts in STO, or Cruisers that serve only as target practice (by design of Cryptic).
Making STO more Trek like and less BSG or Star Wars like?
What about The Galaxy Class or a possible Mirror verson of it, featuring a actually useful BOFF/Console Layout?

I have been asking the same questions about half a year every month and no answer.

Instead we get answers about the next non combat pets and stuff like that, very interesting, really...

Maybe Cryptic should say that they only like to answer to questions they like.


As i said, i couldn't care less.

-> -> -> STO players unite and say NO to ARC <- <- <-
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