Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
If you were experiencing a redirect issue when you attempted to access http://support.perfectworld.com, the issue should now be resolved. Please post here if you had the issue previously and can now get to the page, or if you're still experiencing an issue and what browser you are using (please try clearing your cache first if it doesn't work the first time).

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jun 2012
Posts: 123
# 2
06-25-2013, 12:48 PM
No change for me.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 3
06-25-2013, 12:57 PM
Quote:
Originally Posted by talgeeze View Post
No change for me.
From my post above: "...if you're still experiencing an issue [let me know] what browser you are using (please try clearing your cache first if it doesn't work the first time)."

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jun 2012
Posts: 82
# 4
06-25-2013, 12:58 PM
Woohoo it works again!

Edit: Just out of curiosity what was causing the infinite redirect?
Join date: April 2010 ; Lifetime Sub since April 2010. Actual 1000 day vet.


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Empire Veteran
Join Date: Jun 2012
Posts: 89
# 5
06-25-2013, 01:06 PM
works for me at this time
Republic Veteran
Join Date: Jul 2012
Posts: 29
# 6
06-25-2013, 01:25 PM
Google chrome - Version 27.0.1453.116 m
Captain
Join Date: Jun 2012
Posts: 3,203
# 7
06-25-2013, 01:26 PM
It's been broken for so long I forgot how it was intended to work.

...So does this mean support will actually be answering the calls for help now ?
KBF Lord MalaK
Awoken Dead

Contact support @ https://support.perfectworld.com/app/ask
to show your displeasure over the stealth mail attachment nerf
Republic Veteran
Join Date: Jun 2012
Posts: 365
# 8
06-25-2013, 02:43 PM
Quote:
Originally Posted by pwebranflakes View Post
If you were experiencing a redirect issue when you attempted to access http://support.perfectworld.com, the issue should now be resolved. Please post here if you had the issue previously and can now get to the page, or if you're still experiencing an issue and what browser you are using (please try clearing your cache first if it doesn't work the first time).

Cheers,

Brandon =/\=
had the issue, is now working fine, awesomeness, good going guys
Career Officer
Join Date: Jun 2012
Posts: 123
# 9
06-25-2013, 02:50 PM
Quote:
Originally Posted by pwebranflakes View Post
From my post above: "...if you're still experiencing an issue [let me know] what browser you are using (please try clearing your cache first if it doesn't work the first time)."

Cheers,

Brandon =/\=
I already tried clearing cache before posting.

Tried on Firefox 21, Chrome 27 and Opera 12.

Edit : tried on another computer with the same versions of each brower, I never used it to visit any of PWE websites, problem persists.

Last edited by talgeeze; 06-26-2013 at 06:40 AM.
Survivor of Romulus
Join Date: Jun 2012
Posts: 3,268
# 10
06-30-2013, 08:48 AM
Quote:
Originally Posted by pwebranflakes View Post
If you were experiencing a redirect issue when you attempted to access http://support.perfectworld.com, the issue should now be resolved. Please post here if you had the issue previously and can now get to the page, or if you're still experiencing an issue and what browser you are using (please try clearing your cache first if it doesn't work the first time).
Google Chrome 27.0.1453.116, all caches cleared, the link above works fine...just like before.

And at any attempt to click "Contact Us" or "Ticket History" gets me:

Quote:
This webpage has a redirect loop

The webpage at http://www.perfectworld.com/login/?s...rror=7&lang=en has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

Here are some suggestions:
Reload this webpage later.
Learn more about this problem.

Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.
...Just. Like. Before.
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