Commander
Join Date: Feb 2013
Posts: 291
I have anticipated the day they would put the foundry back up so I could create a character and try myself. Guess what! Its disabled. Do I have to reach a certain level to create my foundry character or what?
Captain
Join Date: Jul 2012
Posts: 2,001
# 2
06-26-2013, 07:22 AM
You need an empty character slot. And if you want to create a fed or a KDF, you need the appropriate empty slot, don't hope to make a Fed Foundry character with an empty KDF slot.
Commander
Join Date: Feb 2013
Posts: 291
# 3
06-27-2013, 07:05 AM
I have no foundry characters and still have to make one but it is still disabled.
Starfleet Veteran
Join Date: Jun 2012
Posts: 516
# 4
06-27-2013, 07:15 AM
Question 1) do you have a free character slot?

Question 2)are you a gold or silver user?

If silver, do you have 10k dilithium available to buy your slots?
Commander
Join Date: Feb 2013
Posts: 291
# 5
06-27-2013, 07:40 AM
I have a free character slot but it says character creation is disabled!I tried to make a character. It fails (LIke so many other things STO which is supposed to be created by a perfect world, oh the irony) and sends me back to log in.
Starfleet Veteran
Join Date: Jun 2012
Posts: 1,102
# 6
06-27-2013, 07:59 AM
For the record, both STO and the Foundry both predate Cryptic's acquisition by Perfect World so the latter can't be said to have "created" it.

But more to the point, it sounds like something isn't right. There are a number of issues right now being sorted out post-LoR. My recommendation is that you make a post in the Foundry Bug Forums to be sure that CrypticFrost sees it. He's usually very diligent about getting these things logged. Try to include as may details as possible.

@greendragoon
Commander
Join Date: Feb 2013
Posts: 291
I have been very excited to create a character for the foundry but when roll my mouse over the link it says character creation is disabled. I have a free character slot but it still has it disabled.
Commander
Join Date: Jun 2012
Posts: 271
# 8
07-20-2013, 06:42 AM
You can try send a ticket to the support team about what your problem is, I hope this helps.
Commander
Join Date: Feb 2013
Posts: 291
# 9
07-20-2013, 06:48 AM
I would if i knew something like this wasn't going to be their response:
Thank you for your ticket about The Foundry content creation tool.

We apologize for the late response. Unfortunately, due to the incredibly high volume of tickets sent in regarding Star Trek Online, we have not been able to provide an answer to each ticket at the rate we aimed for.

Additional support for The Foundry content creation tool may be found through The Foundry forums at: (http://forums.startrekonline.com/forumdisplay.php?f=210). This is also the best place to find other users with questions and answers about The Foundry.
Commander
Join Date: Jun 2012
Posts: 271
# 10
07-20-2013, 06:55 AM
Did you send it on there site or in-game? You may have to send a bug report though the site. Insted of in-game.
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