We noticed a couple of threads floating around the forums stating that we were charging our Canadian fans too much for the lifetime and one year subscription offers that are currently available. We looked into this, and you all are correct. We're going to reduce the price on these two special offers for Canadian residents only, to bring it more in line with what we're charging the rest of the world. These changes will not affect any other subscription prices.
The new prices are:
Lifetime: $251.99 CAD
One Year: $125.99 CAD
Any Canadian users who have already purchased one of these packages will automatically be refunded the difference, and should notice the funds have been refunded on their credit card statements in about 7-10 business days.
Thank you all for pointing this out to us, and we're sorry for any inconvenience this may have caused you.
Just hoping that you dont lose too many EU customers with your pricing, as you matched other MMO prices but that is before VAT. So turns out your a couple of quid a month more the normal cost and already know a couple people that said "Thanks, but no thanks".
If wasnt for the VAT i would already get the LT offer... but because im honest about my location Im being charged more then my friends that didnt set their locations and thus just paying the US $ price and not getting charged the VAT.
CAn you explain why you allowing this happen? Feel you should be more on the ball (get peoples billing address to charge the vat) else it seem it just putting more money in your pocket and your not sending the tax payments on your accounts