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They are getting disbursed, well for me at least. I just recently got my 500 Zen for this month and used it towards the Tempest. (It falls on the day of the month that the payment for your lifetime sub cleared on Cryptic's side, i.e. the money was confirmed in their bank...)
Like the community mod said, file a ticket and make your subject a good subject line so it stands out. Something like: "BILLING - Possible ZEN Stipend Delivery Issue"
1hr of work @NYS Min Wage 7.25 = 725 Zen
725 x 102 (or current exchange rate) DL = 73950 DL <- can you earn that per hour in game?
Join Date: Sep 2009 - I want my changeling lava lamp!
Thanks for the info and advise guys...I'll wait to the end of May and see what happens....I do buy a little Zen a month so maybe somehow I've overlooked it....don't think so but its possible.
One more question just to make sure I'm not a complete idiot..is the stipend placed in our Zen account or is it placed somewhere else and has to be accessed to use?..hate to think I have a years worth of Zen hiding somewhere..LOL
I literally just got mine this morning. So they are definitely being dispersed. Supposedly (ie, according to BranFlakes, way back sometime) it is suppose to be an automated system, So it is possible you got it an didn't know it.
Either way, sending a billing support ticket (like others have stated) is probably your best option to figure out what is going on.