Ensign
Join Date: Jan 2013
Posts: 8
I haven't ever received any and I became a Lifer a year ago and others say they haven't received theirs either..so did Cryptic end the practice and didn't bother to tell us?
Career Officer
Join Date: Sep 2013
Posts: 605
# 2
05-09-2014, 05:32 PM
Been a lifer since like November 2013 - got all my stipends, except the one in March, 2014. So I'd say the stipends are still here.

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Twitter - @JanDarkrider (mostly RP & self-parody in character)
Community Moderator
Join Date: Jun 2012
Posts: 2,337
# 3
05-09-2014, 05:48 PM
Been getting mine.

If you think you're missing stipends, contact Billing using the link (not my social media things) below, or e-mail customerservice@perfectworld.com
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My views may not represent those of Cryptic Studios or Perfect World Entertainment
If you wish to speak to someone on the community team, file a community support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
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Career Officer
Join Date: Jun 2012
Posts: 515
# 4
05-09-2014, 06:03 PM
They are getting disbursed, well for me at least. I just recently got my 500 Zen for this month and used it towards the Tempest. (It falls on the day of the month that the payment for your lifetime sub cleared on Cryptic's side, i.e. the money was confirmed in their bank...)

Like the community mod said, file a ticket and make your subject a good subject line so it stands out. Something like: "BILLING - Possible ZEN Stipend Delivery Issue"
1hr of work @NYS Min Wage 7.25 = 725 Zen
725 x 102 (or current exchange rate) DL = 73950 DL <- can you earn that per hour in game?

Join Date: Sep 2009 - I want my changeling lava lamp!
Ensign
Join Date: Jan 2013
Posts: 8
# 5
05-09-2014, 07:01 PM
Thanks for the info and advise guys...I'll wait to the end of May and see what happens....I do buy a little Zen a month so maybe somehow I've overlooked it....don't think so but its possible.

One more question just to make sure I'm not a complete idiot..is the stipend placed in our Zen account or is it placed somewhere else and has to be accessed to use?..hate to think I have a years worth of Zen hiding somewhere..LOL
Captain
Join Date: Jun 2012
Posts: 883
# 6
05-09-2014, 07:43 PM
I literally just got mine this morning. So they are definitely being dispersed. Supposedly (ie, according to BranFlakes, way back sometime) it is suppose to be an automated system, So it is possible you got it an didn't know it.

Either way, sending a billing support ticket (like others have stated) is probably your best option to figure out what is going on.
Career Officer
Join Date: Jun 2012
Posts: 2,172
# 7
05-10-2014, 01:27 AM
Also keep in mind that the Stipend appears directly in your STO Z-Store Balance, and has nothing to do with your Zen Wallet...
Ensign
Join Date: Jan 2013
Posts: 8
# 8
05-24-2014, 03:11 PM
Well I got my Zen..so either I'm just now getting it or somehow I lost track of 500 zen each month for a year...whatever just glad I got it.
Captain
Join Date: Jul 2012
Posts: 1,269
# 9
05-24-2014, 07:57 PM
I haven't paid attention. Is there a log or how does one know if they have received their stipend?
Empire Veteran
Join Date: Jun 2012
Posts: 8,639
# 10
05-24-2014, 08:29 PM
You know you got the stipend when you go into the c-store and see you have 500 more zen.
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