> > > Hi Captains! The team is investigating an issue where some players may be stuck on a loading screen. Thanks for your patience! < < <
We are aware there is a queue to log in at this time.
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Enable V-sync in game. Also Force V-sync through the Nvidia Control Panel or catalyst control center.
To enable V-sync in Star Trek Online:
Go to Options by either clicking "Options" on the log in screen or pressing escape and clicking "Options."
Select the "Video" Tab.
Change "Monitor Vertical Sync" to "ON" by clicking the radial button.
To Force v-sync in the Nvidia Control Panel:
Right click on your desktop and select "Nvidia Control Panel."
Select "Manage 3d Settings" on the left hand side of the window.
Select the "Global Settings" tap.
Change the option for Vertical Sync to "Force On."
Click "Apply."
To Force v-sync in the Catalyst Control Center:
Right click on the desktop and select "Catalyst(TM) Control Center."
In the TOP LEFT hand corner change the tab to "3D."
Select the "All" tab.
Scroll down until to "Wait for Vertical Sync."
Move the slider all the way to the RIGHT; It should read "Always On" below the slider now.
Click "Apply."
Please list your graphics card as well as your temps after trying this.