Tried to log on a while ago, and after entering my credentials in the launcher, I get the message "Unable to authenticate" in the botton left corner where the update progress bar usually is. I can't find any way to get around it and logged into the game.
Anyone else having this problem or found a solution?
EDIT BY ASKRAY:
Hey folks! It looks like the majority of issues is between Verizon and Cogent. If you would like you can follow Branflakes' instructions and post Trace routes and Net stats by checking his official reply to this thread
Do a Forced Verify from the launcher to make certain none of your files are corrupted, then trying logging in again.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
I am unable to use one of my characters because I am receiving a Login2_Timeout on all attempts to log this character in. All of my other characters are useable but unfortunately, the one that I can't log into is my primary character. Also the client acts as if it had recovered from a crash when I try to use this particular character as I receive the dialog that asks me to choose between a normal or a safe login.
Has anyone else encountered this issue since the last update/patch?
I am having this issue with ALL of my characters. Up until an hour ago, I was happily playing. I decided to switch characters and now I cannot log into any of them. The exact same issue happens, I attempt to log in, it times out, requires me to sign back in, then asks me of I want to log in normal or safe with any character I attempt to play.
Back to the login screen after a few seconds of "server not responding", rinse/repeat.
Just happened about half an hour ago to me. Just finished Azure Rescue on my main, game logged me out and that was it. I can login to my Romulan alt just fine, but on my main I get the "Normal / Safe" login choice followed by a timeout error no matter what I choose. Already filled a ticket.